Project Coordinator

PALA BAND OF MISSION INDIANS Human Resources 35008 Pala Temecula Rd PMB 50 PALA, CA 92059 POSITION DESCRIPTION Title: Project Coordinator Department/Division: Social Services Status: Full-time / DOE Supervisor: Program Manager / Social Services Director Subordinates: None POSITION SUMMARY: The Social Services Project Coordinator is responsible for coordinating, implementing, and monitoring various programs, projects, and initiatives within the Social Services Department. This position supports program administration, grant coordination, service delivery, community outreach, data collection, reporting, and compliance with applicable funding requirements. The Project Coordinator works collaboratively with Tribal departments, healthcare providers, housing agencies, community organizations, and other service providers to promote access to essential services, strengthen community resources, and support the overall health and well-being of individuals and families. The position supports culturally responsive, trauma-informed, and strengths-based approaches to service coordination while ensuring program goals, objectives, and deliverables are met in accordance with established timelines, Tribal policies, and applicable funding requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES: Program and Project Coordination Coordinate and support the daily operations of assigned programs, projects, and initiatives within the Social Services Department. Assist with developing, implementing, and monitoring program goals, objectives, work plans, timelines, and deliverables. Coordinate program activities, services, resources, and community partnerships to support effective service delivery. Collaborate with program staff, case managers, care coordinators, and outside agencies to promote continuity of services. Assist with developing and implementing culturally appropriate, trauma-informed, and client-centered program activities. Monitor program progress, identify service gaps, and provide recommendations for program improvement. Coordinate meetings, trainings, workshops, community events, and interagency collaborations. Assist with developing and updating program procedures, forms, tracking systems, and operational guidelines. Monitor assigned projects to ensure activities are completed within established timelines and funding requirements. Provide regular updates to management regarding program activities, accomplishments, challenges, and outstanding deliverables. Service Coordination and Client Support Support the coordination of services for individuals and families requiring assistance with housing, behavioral health, substance use treatment, recovery, and other social service needs. Collaborate with Tribal departments, healthcare providers, housing agencies, and community organizations to identify available resources and supportive services. Assist program staff with coordinating referrals, resources, and services to address individual and family needs. Support the development and implementation of individualized service plans and coordinated care approaches, as applicable to assigned programs. Assist with identifying barriers to accessing services and developing strategies to improve service coordination. Support housing stability initiatives, including housing navigation, tenancy support, and homelessness prevention resources. Assist with coordinating access to mental health services, substance use treatment, public benefits, employment resources, and other supportive programs. Monitor service coordination activities and assist with ensuring timely and accurate documentation. Participate in case conferences, team meetings, and interagency collaborations as needed. Promote culturally responsive, strengths-based, and trauma-informed approaches to service delivery. Grant Administration, Reporting, and Compliance Assist with the administration and coordination of grant-funded programs and departmental projects. Monitor program requirements, performance measures, reporting deadlines, and grant deliverables. Collect, organize, verify, and maintain accurate program data and supporting documentation. Assist with preparing grant reports, program summaries, performance updates, and required submissions. Track program activities and notify management of upcoming deadlines or outstanding requirements. Assist with monitoring program expenditures, budgets, and funding allocations in coordination with management and Finance. Maintain organized records of program activities, expenditures, participant data, and program outcomes. Assist with preparing documentation for grant monitoring, compliance reviews, audits, and program evaluations. Interpret applicable program guidelines, policies, and funding requirements to support compliance. Maintain appropriate documentation of time and activities performed under assigned projects to support accurate funding allocations. Assist with grant applications, continuation requests, program evaluations, and other funding-related activities as assigned. Ensure program documentation and activities comply with applicable Tribal policies, funding requirements, and confidentiality standards. Community Outreach and Collaboration Establish and maintain professional working relationships with Tribal departments, healthcare providers, housing agencies, and community organizations. Coordinate community education, prevention activities, workshops, outreach events, and informational presentations. Participate in collaborative meetings involving Tribal and county agencies, service providers, and community partners. Identify culturally appropriate resources that reflect the needs and values of Native individuals and families. Assist with addressing service barriers and improving communication and coordination among community partners. Support community initiatives designed to promote health, wellness, stability, self-sufficiency, and access to supportive services. Represent the Social Services Department professionally during assigned community events and program activities. Administrative Responsibilities Maintain accurate, organized, and confidential program records, files, and correspondence. Prepare reports, presentations, spreadsheets, meeting agendas, and other program materials. Coordinate program schedules, meetings, appointments, trainings, and administrative activities. Assist with purchasing requests, program supplies, and inventory tracking in accordance with approved procedures. Maintain communication with program staff and management regarding program needs and operational matters. Assist with reviewing program documentation for completeness, accuracy, and timely submission. Respond to program-related inquiries and direct individuals to appropriate staff or resources. Follow all applicable Tribal policies, procedures, confidentiality standards, and funding requirements. Perform other related duties as assigned. SECONDARY DUTIES AND RESPONSIBILITIES Analyze complex program challenges and assist with developing culturally appropriate, solution-focused strategies. Provide recommendations for program development, service coordination, and continuous improvement based on program outcomes. Assist with evaluating the effectiveness of program activities and identifying opportunities to improve service delivery. Support staff in understanding program documentation, reporting requirements, and established procedures. Assist with coordinating resources and partnerships to improve access to community services. Participate in required training, staff development, and professional development opportunities. Assist with additional departmental programs, projects, and initiatives as assigned. KNOWLEDGE, SKILLS, CERTIFICATIONS AND ABILITIES: Knowledge of program coordination, project administration, grant reporting, and compliance requirements. Understanding of social services, behavioral health, housing assistance, and community support programs. Knowledge of trauma-informed care, strengths-based approaches, and culturally responsive service delivery. Familiarity with community resources, public benefits, and supportive services. Ability to interpret program guidelines, funding requirements, and applicable policies. Strong organizational and time-management skills with the ability to manage multiple projects and deadlines. Ability to maintain accurate records, program documentation, and timely reports. Strong written and verbal communication skills. Ability to establish and maintain professional working relationships with employees, clients, community partners, and outside agencies. Ability to work independently while contributing to a collaborative team environment. Ability to analyze problems, identify solutions, and provide recommendations to management. Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint. Ability to use electronic recordkeeping, data entry, and case management systems. Cultural sensitivity and respect for Native American communities, Tribal values, and philosophies. Ability to maintain strict confidentiality and follow ethical guidelines. MINIMUM QUALIFICATIONS: Bachelor's degree in Social Work, Human Services, Public Health, Behavioral Health, Sociology, Business Administration, or a related field preferred. In lieu of a degree, four (4) years of relevant experience in program coordination, grant administration, case management, housing navigation, or supportive services may be considered. Minimum of one (1) year of relevant experience in program coordination, social services, community outreach, or grant-funded programs. Experience with grant reporting, data collection, program documentation, or budget tracking preferred. Experience working with individuals and families receiving social services or community-based support preferred. Experience working in or alongside Tribal communities is highly preferred. Must successfully pass a Fingerprint-based background check of potential employees, volunteers, and contractors pursuant to Public Law 101-630 - Indian Child Protection and Family Violence Prevention Act Demonstrated commitment to culturally responsive and trauma-informed practices. Must successfully complete required pre-employment background screening and drug testing. Must possess a valid driver's license and maintain an acceptable driving record if driving is required for assigned duties. Must be available to work occasional evenings or weekends as program activities require. Must be willing to attend required trainings, meetings, conferences, and community events. Must maintain strict confidentiality regarding Tribal, employee, and participant matters. Must comply with applicable program policies and funding requirements. OTHER REQUIREMENTS: All employees are expected to follow the Tribal Employee Handbook of the Pala Band of Mission Indians and must adhere to any additional applicable addendums. HOW TO APPLY PLEASE SUBMIT A RESUME AND/OR APPLICATION TO: Jobs - Pala Tribe Pala Band of Mission Indians Human Resources Department – Attn: Cynthia Zamora 35008 Pala Temecula Road, PMB 50 Pala, CA 92059 Email czamora@palatribe.com