PT Tutoring Center Coordinator (On-site)

About the company

DePaul University

Security and investigations · 2 to 10 employees

What you'll do

• Program Leadership & Strategic Planning: Provides leadership and strategic direction for the Tutoring Center to ensure services align with the College's academic success and retention goals. Develops annual objectives, manages operational priorities, oversees resource allocation, and implements initiatives that enhance student learning outcomes. Leads continuous improvement efforts through planning, evaluation, and collaboration with college leadership.
• Supervision of Graduate Assistants & Tutor Development: Directly supervises three Graduate Assistants and oversees the recruitment, training, scheduling, and development of student tutors. Establishes performance expectations, provides coaching and feedback, and fosters a collaborative team environment focused on student success. Ensures tutoring staff are equipped with the skills and resources necessary to deliver effective academic support.
• Faculty & Advisor Partnerships: Serves as the primary liaison between the Tutoring Center, faculty, academic advisors, and college leadership. Builds partnerships that strengthen early intervention efforts, increase awareness of tutoring services, and identify opportunities to support student achievement. Collaborates with campus stakeholders to address academic support needs and enhance student engagement.
• Assessment, Reporting & Data Analysis: Leads the collection, analysis, and reporting of tutoring utilization and student success data to evaluate program effectiveness. Develops assessments, tracks key performance metrics, and prepares reports for college leadership and accreditation or institutional assessment needs. Uses data-informed decision-making to improve services, allocate resources, and guide strategic planning.
• Student Success & Escalation Support: Supports student success through outreach, referrals, and direct intervention for students facing academic challenges. Assists with resolving complex student concerns related to tutoring services and coordinates support with advisors, faculty, and other campus resources as appropriate. Promotes equitable access to academic support services and a student-centered learning environment.
• The Tutoring Center Coordinator oversees tutoring center operations, program priorities, tutor development, assessment efforts, and Graduate Assistant assignments. The position makes routine program and staffing decisions and uses data to recommend improvements. Decisions involving budgets, new positions, major policy changes, and significant personnel matters are referred to the Associate Director, Outreach. The Coordinator directly supervises three Graduate Assistants and spends approximately 25% of their time on hiring, training, coaching, and performance management.
• Responsible for monitoring an annual tutoring budget of approximately $40,000, supporting an average of 600 tutoring hours per quarter. 
• Tracks tutor payroll expenditures, monitors budget utilization, and makes recommendations to ensure resources are used effectively and within budget limits.
• Bachelor's degree in Higher Education, Student Affairs, Education, Business, Counseling, or a related field.
• Minimum three years of experience in academic support, advising, tutoring services, learning assistance, student success programs, or related areas.
• Experience supervising student employees, peer educators, tutors, or Graduate Assistants.
• Strong communication, organizational, and relationship-building skills.
• Demonstrated ability to analyze data and make evidence-based recommendations.
• Ability to prioritize responsibilities and effectively manage a part-time leadership role. 
• Technology Skills: Proficiency with Microsoft Office Suite, Outlook, Teams, and Excel.
• Ability to collect, analyze, and report data using spreadsheets and reporting tools.
• Experience with virtual communication and collaboration platforms.
• Leadership & Supervision- Leads and supports Graduate Assistants and tutors.  
• Student Success -Promotes student learning and success.
• Relationship Building- Builds partnerships with faculty, advisors, staff, and students.
• Data-Informed Decision Making- Uses data to improve services.
• Communication- Communicates clearly and effectively.
• Organization- Manages priorities through effective delegation and oversight..  
• Working for a stable and well-known University.
• Paid time off.
• Part-Time Benefits

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