QA Analyst

QA Analyst Req number: R8873 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated QA Tester ready to take us to the next level! If you have in-depth knowledge of testing methodologies and are looking for your next career move, apply now. Job Description We are looking for a QA Tester to ensure the quality, functionality, and reliability of software platform applications and configurations before they are deployed to production. This position will be Full-Time and Onsite in Redwood City, CA. What You’ll Do Collaborate with County and vendor staff and stakeholders to understand business requirements, user stories, and technical specifications, and translate them into detailed test cases Design, write, and execute test cases for all functionalities, features, and bug fixes related to the platform Perform manual functional, regression, integration, user acceptance (UAT), security, and performance testing Identify, document, track, and report defects using a bug tracking system, and work with vendor QA testers to resolve issues and verify fixes in a timely manner Validate platform configurations (e.g., custom objects, fields, layouts, flows, validation rules, permission sets) and custom Apex code against requirements Verify accurate data exchange between system platforms using REST APIs and tools such as Postman, where appropriate Verify data integrity and accuracy during data migration or routine operations using tools such as Data Loader and database queries (SOQL/SQL) Provide testing status updates and reports, and support County users during integration testing and UAT What You’ll Need Required: In-depth knowledge and experience with testing methodologies Resume demonstrating relevant qualifications for the services requested Preferred: Knowledge of testing methodologies, including Agile and Scrum Experience with test management and testing tools, such as Jira and Postman Experience with enterprise applications, SaaS implementations, system integrations, and data migration/conversion Strong analytical, problem-solving, debugging, written communication, and verbal communication skills, with attention to detail Experience collaborating with business users, analysts, developers, vendors, project managers, and other stakeholders Experience with test automation capabilities and tools, where relevant Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Must be able to communicate with customers/team members over the phone and in person Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $50-$59 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.