Quality Assurance Auditor

About the company

Subaru of America

Automotive · 1,001 to 5,000 employees

What you'll do

• Conducts detailed vehicle inspections on total vehicle build quality, including manufacturer and processor quality, for compliance with Subaru of America (SOA) and Subaru Corporation (SBR) standards, documenting and reporting findings as needed.
• Maintains and applies thorough knowledge of vehicle features and functions to better understand vehicle operations
• Evaluates accessory installation compliance against SOA’s standards through observation audits.
• Performs teardown audits to confirm hidden aspects of complex installations, including critical wire harness routing and tie-off points.
• Verifies Vehicle Processing Center (VPC) Pre-Delivery Inspection (PDI) process compliance through observation and test audits.
• Reviews and assesses identified quality concerns, assigning responsibility and disposition with a customer-focused approach in accordance with SOA Shipping Quality Standards.
• Performs minor vehicle diagnosis and repairs, reporting results to appropriate stakeholders.
• Supports the training of SOA team and trains VPC processor staff on all facets of PDI, accessory installations, and process audits as needed.
• Participates in new-model-launch-related programs, including vehicle build audits, accessory installation instructions, PDI instructions, and training videos.
• High School Diploma and at least two (2) years of relevant experience in automotive industry related to technical/quality evaluations. 
• Associates degree preferred. 
• Ability to influence small groups in specific tasks.
• Ability to complete projects without supervision.
• Basic mechanical ability; some specific Subaru knowledge preferred.
• Ability to evaluate quality exceptions impartially and consistently.
• Ability to interact with a variety of individuals, groups, and companies.
• Ability to attend off-site technical training classes.
• Computer skills to include PowerPoint, digital imaging manipulation, bar code scan tool data logging, and service and parts manual online access and research. 
• Ability to work shift hours and limited overtime (to include weekends) as required.
• Automotive Service Excellence (ASE) certification (ASE Auto Maintenance and Light Repair [G1] or similar certifications, Preferred
• Schedule:  Ability to work a rotating schedule inclusive of 3rd shift. Facility operates 2 Shifts, 24 hours Monday through Friday: 6 AM-4:30PM, 4 PM-2:30 AM (there may be some weekend work based on business need).
• Physical Demands: Lifting up to 50 lbs. Walking, bending, and long periods on feet. (Physical Required)
• Internal Work Environment: All weather conditions, all times of the year, inside and outside of buildings 
• Required Travel: 5% (Off site technical Training)
• Medical, Dental, Vision Plans
• Pension, Profit Sharing, and 401K Match Offerings
• 15 Vacation days, 5 Floating Holidays, 5 Sick days, and 9 Company Holidays
• Tuition Reimbursement Program: $15,000 yearly benefit
• Vehicle Discount Programs
• Professional growth and development opportunities
• Direct partnership with senior leadership
• Formal Mentorship Program
• LinkedIn Learning License 

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