Quality Assurance - Specialist

. Summary of Position: This position is responsible for managing customer quality, laboratory testing & measurement, and quality system processes to ensure product reliability and compliance. This position works closely with customers, suppliers, and cross-functional teams to maintain production stability, implement corrective actions plans, and sustain high-quality standards. Corporate: Adheres to the HTGSS policies and procedures Learns, demonstrates and upholds HTGSS Core Values Complies with all HTGSS Certification standards; Management System (TS16949), Environmental ISO 14001-2015 and Health and Safety ISO 45001-2018 policies and procedures Treats all HTGSS team members with respect and professional courtesy Always strives to maintain a positive work environment Manages the department budget efficiently as per approved annual budget Performs additional assignments / duties as assigned EHS: Adhere to all safety policies and procedures Complies with all safety policies and 5S clean philosophy to maintain a safe, clean working environment Meets company safety goals Duties and Responsibilities: Lead and manage responses to customer quality issues, complaints, and inquiries Conduct root cause analysis and develop corrective action plans (including 8D reports) Support PPAP / PSW submissions for new or modified products Collaborate with customer liaison teams to address on-site quality concerns Lead and manage responses to customer quality issues, complaints, and inquiries. Plan and execute product performance and durability tests (general scope, subject to future expansion) Understand the customer requirements for testing and ability to interpret and report results Manage calibration and preventive maintenance of measurement and testing equipment Perform Gage R&R studies; analyze results and prepare reports Conduct regular Process Tester/Tool Validation to ensure reliability of production inspection systems Analyze test data and translate results into actionable quality improvements Maintain and improve the Quality Management System (QMS) in compliance with ISO 9001 / IATF 16949 Conduct internal process audits and manage nonconformance actions Monitor and report supplier quality performance (KPI) Develop and standardize quality documentation and procedures Reporting: Reports to: Quality Manager Benefits: 401(k) Healthy Insurance Life Insurance Supplemental Insurance Dental Insurance Vision Insurance Paid time off Competency Requirements: Confidentiality: Adheres to the upmost confidentiality; particularly in regard to handling employment/personal information. Works with the team to ensure that all information from within the department is kept private. Multitasking: Must possess the ability to change from one task to another in quick manner based on company needs Communication: Works to ensure respectful, timely, accurate and appropriate communication across all levels of the organization. Initiative: Identifies problems and takes action to address current or future problems. Proactively engages to solve issues verses simply thinking about future actions. Engagement: Engages team members in developing goals, executing plans and delivering results (output). Motivates team members through clear and consistent communication. Models adaptability. Uses collaboration and influence skills to achieve successful outcomes. Leads by Example: Sets a good example for peers to follow. Integrity: Performs in such a way as to inspire a high degree of trust and acceptance amongst co-workers across all departments Customer Service Orientation: Focuses efforts on discovering and meeting the customer’s needs. Develops trust in all relationships internally and externally. Organizational and Self Discipline: Efficiently organizes and executes assignments. Demonstrates self-discipline and reliability. Analytical Skills / Problem Solving: Understands situations, problems, or issues by breaking them down into smaller pieces, or tracing the implications of a situation in a step-by-step way. Systematically organizes the parts of problems. Makes systematic comparisons of data or aspects, prioritizing, planning, and developing countermeasures. Flexibility / Adaptability: Adapts and works effectively in a variety of situations and with various individuals or groups. Seeks and appreciates opposing perspectives on issues. Adapts approach as the requirements of the situation change. Changes or easily accepts change in organization or job requirements. Works Safely: Strives for an accident-free workplace. Keeps safety at the “heart” of everything done. Treats safety as a personal responsibility and sees oneself as being responsible for the safety of others. Teamwork: Contributes meaningfully to work group efforts by offering new ideas for improvement. Demonstrates a cooperative manner in dealing with supervisors and other team members. Does his/her part toward group effort Mutual Respect and Support: Works cooperatively with others. Welcomes and takes advantage of opposing ideas and opinions are always respectful to others. TECHNICAL COMPETENCY* Displays knowledge & skills necessary to perform assigned duties; understands Processes, procedures, standards, methods and technologies related to assignments; demonstrates functional/technical literacy; participates in measuring outcomes of work; keeps current on new developments in field of expertise: effectively uses available technology (automation, software, etc.) *Applies companywide but are specifically defined per position essential functions. Physical Demands and Work Environment: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Task Demand Remark Physical Task Demand Remark Stand / Walk Frequent (34 - 66%) Forceful Grip Frequent (34 – 66%) Sit Frequent (34 – 66%) Fine Manipulation Constant (67-100%) Computer work Bend/Stoop/Squat Frequent (34 – 66%) Lift Occasional (1 – 60 reps) 50 lb. max Forward Reach Frequent (34 – 66%) Carry Occasional (1 – 60 reps) 50 lb. max Overhead Reach Frequent (34 – 66%) Push / Pull Occasional (1 – 60 reps) 50 lb. max The employee generally works in indoor office and warehouse environments. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hyundai Transys Georgia Seating System is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hyundai Transys Georgia Seating System is committed to achieving a diverse workforce through application of its equal opportunity, non-discrimination, anti-harassment policies in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. All employment decisions at Hyundai Transys Georgia Seating System are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, sex, sexual orientation, gender identity, family or parental status, national origin, veteran status, disability or any other status protected by the laws or regulations in the locations where we operate. Education Bachelor’s degree in mechanical engineering, industrial engineering, materials engineering, chemical engineer, or similar. Position Requirements and Qualifications 1-3 years’ experience Quality Engineering in automotive manufacturing environment Experience at an Automotive OEM and/or Tier 1 automotive supplier is preferred Technical/ Computer Skills: Able to read spectrophotometer (color measurement systems) results Knowledgeable Core Tools: such as Flow Chart, PFMEA, Control Plan Experienced in problem solving methodology Knowledge of engineering change management Knowledge of measurement methods and drawing strong knowledge based on GD&T Must be proficient with MS Office programs (Word, Excel, PowerPoint, Outlook, Teams) Experience with SAP is preferred This Position Description is intended as a summary of the job responsibilities for this particular position. HTGSS reserves the right to add, remove, and/or alter job responsibilities in whole or in part with or without notice. Additionally, all HTGSS team members are subject to all other HTGSS policies and procedures, including those set out in HTGSS’s Team Member Handbook. This Position Description is not a contract. Every Team Member’s employment with HTGSS is voluntary and is subject to termination by the team member or HTGSS at will, with or without cause, and, with or without notice, at any time. Nothing in this Position Description or HTGSS policies shall be interpreted to be in conflict or to eliminate or modify in any way the employment-at-will status of HTGSS team members.