Quality Systems Coordinator

Job Summary tk accelis Materials Plus is looking for a Quality Systems Coordinator, who is passionate about continuous improvement, customer satisfaction, and maintaining world-class quality standards. In this role, you'll help drive our Quality Management System (QMS), support audit activities, investigate quality issues, and collaborate with teams to deliver exceptional products and services to our customers. If you thrive in a manufacturing environment, enjoy solving problems, and have a strong customer focus, we want to hear from you. Job Description Support the implementation, maintenance, and continuous improvement of the Quality Management System (QMS) Conduct internal quality audits and assist with customer, registrar, and compliance audits Serve as a primary point of contact for customer quality concerns, complaints, and returns Investigate customer and vendor returns, perform root cause analysis, and communicate findings and resolutions Lead and support corrective and preventive action (CAPA) initiatives Track and document quality issues, audit results, and corrective actions Support Lean and continuous improvement projects Maintain visual management boards and quality documentation Partner with cross-functional teams to improve product quality, processes, and customer satisfaction Promote a culture of quality, safety, and operational excellence Work safely in a warehouse environment while adhering to all safety policies and procedures Required Qualifications High School Diploma or GED (post-secondary education preferred) Minimum 2 years of experience in quality systems, quality assurance, or a manufacturing environment Experience with ISO 9001 and/or AS9100/AS9120 quality standards Experience with root cause analysis and corrective action processes Experience managing customer quality concerns, complaints, or returns Strong communication, organizational, and problem-solving skills Proficiency with Microsoft Office Suite Strong commitment to workplace safety Preferred Qualifications Internal Auditor Certification ASQ Certified Quality Engineer (CQE) certification Six Sigma Green Belt certification Customer-facing quality experience Manufacturing, metals, or aerospace industry experience Hiring Range : $50,000 - $60,000 annually, based on qualifications, experience, certifications, and overall fit for the role Benefits Overview We offer competitive company benefits to eligible positions, such as : Medical, Dental, Vision Insurance Life Insurance and Disability Voluntary Wellness Programs 401(k) and RRSP programs with Company Match Paid Vacation and Holidays Tuition Reimbursement And more! Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information. Disclaimer This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information. TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. 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