Quality Technician

ABOUT US: Since 1750, Finlays Solutions has been the trusted leader in supplying tea, coffee, and botanical extracts to the world’s leading beverage brands. Focused on delivering exceptional beverage solutions, we empower our customers to create moments of joy with every sip. Our team is built on values of acting for the long-term, taking accountability, doing better each time, and succeeding together. When you join us, you're not just taking on a job; you're becoming part of a customer-centric culture driven by collaboration, expertise, and innovation. If you're looking for a place to grow, share your ideas, and make an impact, we’d love to have you on our team. DESCRIPTION: The Quality Technician will provide logistical support to the Food Safety and Quality Assurance Department and monitor quality-related aspects of the Production Department. This position ensures operations are in compliance with GMP, SSOP and HACCP procedures. They perform laboratory testing in accordance with food safety standards and maintain proper documentation in the company database. This position is onsite, based out of the Lincoln, RI location. RESPONSIBILITIES: Documentation: maintains reports, evaluations, tracking, and other data documentation in company database Quality Testing: Conducts and records laboratory testing to verify conformance to the established standards and confirms that critical points do not exceed HACCP standards. Responds to all non-conformances with corrective actions Laboratory: Operates laboratory equipment such as analytical balances, pH meters, brix meters, water activity meters and ATP meters, prepares solutions for analyses Sampling: Logs, processes and tracks samples, conducts qualitative and quantitative testing Decision-making: Evaluates methods and instrument operation problems to review or analyze results to locate inconsistencies Workspace: Maintains and calibrates lab equipment, maintains supply or solutions, reagents and other lab materials. Reporting: Reports findings to Quality Assurance Manager and Production department as needed. QUALIFICATIONS & REQUIREMENTS: Bachelor’s Degree: In Food Science, Chemistry or related field preferred Food Safety Experience: Preferably has 1-2 years’ experience in quality or food safety systems Food Experience: Experience in food processing is a plus Technical Skills: Computer literate and proficiency in Microsoft Office WORK ENVIRONMENT / PHYSICAL REQUIREMENTS: Laboratory Setting: Located in a production facility with loud noises and fluctuations in temperature Noise Level: Occasional use of ear plugs when in manufacturing areas Sitting: Prolonged periods of sitting at a desk and working on a computer Mobility: Occasionally required to stand, walk, and reach with hands and arms. Lifting: May occasionally need to lift and/or move up to 10 pounds. QUALITY STATEMENT: Our Quality and Food Safety Management strategy is anchored by our food safety and quality culture and a two-pronged approach to “be the best” as we produce “only the best”. Every employee has a role to play in this strategy as outlined by the following: Follow Good Manufacturing Practices (GMP’s), allergen control, food defense, HACCP, SQF, and regulatory requirements so that we make consistently safe, quality products. Ensure the presence of visitors, contractors, and customers are documented on each visit in and out of the facility to maintain good manufacturing practices, allergen controls, food defense/food security and HACCP controls. Report all food safety and quality issues to management immediately. Partner with colleagues across all functions to share knowledge, skills, and information regarding quality and food safety. Adhere to all health and safety work practices. Exhibit an understanding of quality and food safety standards and be able to speak about the Finlays Solutions quality and food safety system and your role in it. Handle customer complaints in a timely and professional manner so that the customer is put first, always. Participate fully in Finlays Solutions programs that drive continuous improvement methodologies. Any employee in doubt as to the role they play in the Finlays Solutions quality and food safety management system must reach out to the site Quality Manager or VP of Quality. EQUAL OPPORTUNITY STATEMENT: Finlays Solutions is an equal employment opportunity employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Finlays Solutions employs individuals that are 18 years of age or older. This position is not eligible for Visa Sponsorship.