Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans.
Answer and route calls, take messages, route faxes and deliveries, assist walk-in customers, and handle opening and closing tasks for switchboard operations and the reception area.
What you need
Requires excellent interpersonal and written and verbal communication skills, strong organizational and time management skills, and the ability to multitask and work with minimal supervision.
Key skills
customer serviceinterpersonal and communication skillsmultitaskminimal supervision
Keywords for your resumePro
The words this employer's screening is likely to look for.
This job lists resume keywords
The terms this posting uses, pulled out so you can mirror them in your resume. Jigup Pro members see the list on the job board.
Are you looking for an entry level customer service position that provides fully paid training? Do you have a passion for providing exceptional customer service? Do you have a way of making the complex easier for others to understand? Or are you willing to learn how? In this no sales customer service role, you could find the career boost you’re looking for!
What you'll be doing...
The receptionist is the very public face of Northwest Administrators. Providing superior customer service is a primary goal and the receptionist plays a significant role in meeting that goal. You will be responsible for:
Answering phone calls and routing them as appropriate
Taking messages, rerouting calls, routing faxes and deliveries
Assist walk in customers who have arrived with or without appointments
Open and close tasks related to switch board operations and the reception area
Other projects and tasks as assigned
Who you are...
Service Minded. Deliver customer service with excellence
Communicator. Excellent interpersonal and communication skills both written and verbal
Organized. Strong organizational and time management skills with ability to multitask
Team Player. Work with minimal supervision but also support team activities
Who we are...
Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com)
If hired, you can expect...
Union scale wages, raises every 6 months, starting at 22.12/hr up to $30.34/hr
Medical, Dental, Vision & Rx benefits
Employer provided/fully funded Defined Benefit Pension
Up to 8.6 days of Paid Leave and 10 Holidays
Strong team environment with good work-life balance
Equal Employment Opportunity
NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at HR@nwadmin.com to request accommodation.
Northwest Administrators Inc. | Privacy Policy (nwadmin.com)