Receptionist

Position Overview The position welcomes visitors, answers and correctly routes incoming calls, receives and distributes mail, prepares and sends outgoing mail and packages, maintains a safe and clean reception area, and has a team player attitude. Technical Responsibilities of the Job Display a professional attitude Greet incoming callers and visitors with a pleasant and friendly demeanor Efficiently handle high volume of calls; answers, screens, and directs inquiries appropriately Effectively relay sensitive information to appropriate parties Demonstrate superior organizational skills Operate general office equipment including multi-line phone system, faxes, copiers, scanners, printers, postage machine Coordinate pickups with UPS / FedEx and distributes mail and packages properly Maintain lobby to Lean company standards Provide additional support to Customer Service team by making outbound calls to collect customer information and other duties as assigned by supervisor Behavioral Responsibilities of the Job Ability to adhere to strict attendance requirements Ability to work with minimal supervision. Ability to manage multiple tasks of varying priority. Ability to communicate effectively with both internal and external customers. Strong team player attitude and enthusiasm for service Problem solving/analytical skills. Detail Oriented Excellent organizational skills Ability to handle a diverse scope of work with varying levels of complexity Training/Certification Minimum 1 year experience in front office support or reception Basic PC proficiency and familiarity with MS Word, Outlook, Excel, and Power Point Quality telephone skills Strong customer service skills Excellent organization skills preferred Typing 45WPM minimum Bilingual Spanish a Plus Education High School Diploma or GED