Records Information Specialist

Our associates celebrate lives. We celebrate our associates. Performs detailed review of property records; reading, analyzing and interpreting contracts, legal documents and other records to establish ownership/rights of property. Compares various data to ensure all critical information is recorded. Applies proven problem-solving skills to reconcile discrepancies between multiple record sources. Performs high-quality, heavily detailed work with accuracy and efficiency on a daily basis. Maintains professionalism when interacting with team, location staff and other organizational groups. JOB RESPONSIBILITIES Review multiple data fields including name, address, date and other critical information for completeness and accuracy Responsible for data entry of reconciled and reviewed critical information listed above and other vital statistics Reconcile discrepancies between multiple record sources Utilize superior attention to detail to identify variances in location records including ownership, dates and transfers Physically retrieve records from various locations (vaults, shelves, file cabinets, attics, basements, etc.) to perform daily tasks Assists with quality assurance and some analysis of Excel spreadsheets Assist with property verification walks with location maintenance representative Perform quality reviews of completed reconciliation work Manages workload and provides summary reports to management when necessary Works with group leadership to complete high priority projects and interacts with other corporate departments to manage data flow and deadlines Identifies opportunities to streamline tasks associated with daily work functions Adapt to changing work requirements and environment as needed MINIMUM Requirements Education: High school diploma or equivalent; Bachelor’s degree in Business, Accounting or Finance or relevant field of study preferred Experience: A minimum of 2 years applicable work experience in area requiring strong attention to detail (e.g., experience auditing contracts and financial records) Lean experience a plus Knowledge, Skills & Abilities: Strong problem solving abilities Proficiency in Microsoft Word, Excel and Outlook Highly detail-oriented with a careful eye for quality control and presentation of work Occasional travel (up to ~30%) as required Self-motivated and driven to produce results within tight deadlines and with maximum quality within allowed time constraints Strong verbal communication skills; ability to articulate project status as needed Preferred: Knowledge of Funeral and/or Cemetery field operations Intermediate Excel skills (complex formulas, pivot-tables, v-lookups and other intermediate functions) Work CONDITIONS Work Environment When considering the work environment associated with this job, the following factors will apply: Shared workspaces in close proximity to coworkers Out-of-state or state-wide travel may be required for a weeks at a time Professional dress is required Work Postures When considering the work postures associated with this job, the following factors may apply: Frequent, continuous periods of time standing, up to 6 hours per day Sitting continuously for many hours per day, up to 6 hours per day Climbing stairs to access buildings frequently Physical Demands When considering the physical demands associated with this job, the following factors may apply: Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Ability to ascend/descend step-ladders to retrieve files from ground floor and top shelves of vaults, often in tight spaces Ability to move bankers boxes of files (~50lbs) Keen vision (with or without corrective lenses) required to read historical documents/images (paper & electronic) and obtain key pieces of information, transcribing them accurately into electronic spreadsheet Work Hours When considering the work hours associated with this job, the following factors may apply: Working beyond “standard” hours as the need arises Postal Code: 46203 Category (Portal Searching): Administration and Clerical Job Location: US-IN - Indianapolis