Records Technician - Cooke Orthodontics

Are you the one who makes everyone feel welcome? Cooke Orthodontics is looking for a Records Technician to join our well-established practice in Napa, California. No dental experience? No problem. We’ll train you! What Sets Us Apart At Cooke Orthodontics, we’re more than an orthodontic practice. We’re a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists , a growing network of over 50 practices across North America, we offer: A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve. Commitment to Excellence: Provide quality care in every patient interaction while enjoying ongoing growth opportunities, including $500 in annual learning assistance. Compensation & Perks That Count: Enjoy a competitive total rewards package, including health, dental, and vision insurance; a health spending account; a 401(k) with employer matching; and an employee assistance program. Additional perks include complimentary orthodontic treatment for you and your immediate family, and a uniform allowance. $24.00 to $27.00 per hour based on experience and certifications . Work-Life Balance: Enjoy a 36-hour work week, Monday through Thursday from 7:15 a.m. to 5:15 p.m. How You’ll Make an Impact Take digital x-rays (once certified), intraoral and extraoral photos, and digital scans of teeth to support accurate treatment planning. Cross-train with our front desk and treatment coordinators: greet and check in patients, follow up on reports, take records for new patients at their complimentary consultations, and give new families a tour of the office. Participate in team meetings and contribute to a respectful, team-oriented environment built on trust and cooperation. Perform other tasks as assigned by Dr. Cooke, the Clinical Lead, and the Practice Manager. We’ll Train You Hands-on training from our team in x-rays, photos, scans, patient records, and sterilization. Certification support: the 8-hour Infection Control course and CPR/BLS right away, then California Dental Radiation Safety and the California Dental Practice Act course within your first six months. Already certified? That’s a plus, and it’s reflected in your starting pay. The Teammate We’re Looking For No dental experience required. Experience in a dental or medical office is a plus. A customer service or hospitality background (retail, restaurants, wineries, hotels). You know how to make people feel welcome. Bilingual in English and Spanish is a plus. Current Dental Radiation Safety, Infection Control, or CPR/BLS certification is a plus. Exceptional interpersonal and communication skills, with the ability to build strong relationships and rapport with patients, parents, doctors, fellow team members, and the community. Enjoys learning new skills and growing with the team. Keen attention to detail and time management skills. Experience with orthodontic or dental software is a plus. We’ll teach you ours. Ready to join a team that values excellence, integrity, and community? Apply today to start a rewarding career with Cooke Orthodontics. We thank all applicants, but only those selected for an interview will be contacted. #CLIN