Recreation Specialist-Office and Memberships

RECREATION SPECIALIST – OFFICE AND MEMBERSHIPS City of O'Fallon, Missouri $25.98-$32.49 per hour. The City of O'Fallon is seeking a Recreation Specialist – Office and Memberships to join our Parks and Recreation team. This position plays an important role in supporting recreation programming, managing memberships, coordinating administrative functions, and providing excellent customer service to the community. The ideal candidate is organized, dependable, customer-focused, and enjoys working in a fast-paced recreation environment. WHAT YOU'LL DO Plan, develop, coordinate, and supervise a variety of recreation activities and programs. Manage Renaud Center memberships, including customer assistance and membership-related services. Serve as Manager on Duty at the recreation complex, providing staff support, customer service, facility oversight, tours, and issue resolution. Hire, train, schedule, evaluate, and supervise part-time recreation staff. Respond to customer questions, complaints, and concerns and provide appropriate solutions. Manage program budgets, including revenue forecasting, cost recovery, purchasing, and expenditures. Research information, gather data, maintain records, and prepare department reports. Manage department files, databases, and program participant information. Coordinate and oversee the department-wide use of RecTrac. Coordinate with City departments, community organizations, schools, and outside service providers. Prepare and distribute program manuals, rules, announcements, flyers, correspondence, and reports. Develop bids for program-related purchases and assist with capital equipment bids as needed. Coordinate special event permits for park usage. Support Parks and Recreation Board meetings by preparing agendas and recording minutes. Assist with department employee-related activities, including personnel files, evaluations, PAFs, payroll, and disciplinary documentation. Perform other related duties as assigned. WHAT WE'RE LOOKING FOR Minimum Qualifications: High school diploma or GED. One to three years of related experience, such as an internship, apprenticeship, or similar position. Valid Missouri driver's license, or the ability to obtain one. CPR certification, or the ability to obtain certification. Experience with purchasing and budgeting preferred. Certified Parks and Recreation professional preferred. Knowledge of: Recreation program development and implementation. Supervisory principles and practices. Recreation facilities and equipment. City policies and procedures, including purchasing and budgeting. Skills in: Supervising and working effectively with staff. Customer service and problem resolution. Organization, communication, and recordkeeping. Using computers and standard office equipment. WHY WORK FOR THE CITY OF O'FALLON? The City of O'Fallon values its employees and their wellbeing. Our comprehensive benefits package includes: Health & Wellness Medical, dental, and vision insurance Employer-paid accident and life insurance Optional HSA with employer contributions Flexible Spending Accounts (FSAs) Optional pet insurance Wellness incentives Onsite workout facilities Discounted Renaud Fitness/Aquatic Center membership Employee Assistance Program (EAP) Identity-theft protection Paid Time Off 3 weeks of vacation for new hires 11 paid holidays 1 personal holiday Sick leave Extended illness leave for yourself or to care for family members Retirement & Career Growth Missouri LAGERS L-6 Pension Plan 457(b) retirement plans Tuition reimbursement Opportunities for professional growth and development Some City facilities also feature designated, fully furnished Zen and lactation rooms to support employee wellbeing and work-life balance. JOIN OUR TEAM If you're looking for an opportunity to make a difference in your community while helping create exceptional recreation experiences for residents, we invite you to apply and become part of the City of O'Fallon team!