Rehoming Coordinator (30 hours per week)

Dogs Trust

Basildon, United StatesOn-sitePart time

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Location: Basildon, United States
Work style: On-site
Job type: Part time
Posted: Oct 13; 7 days ago

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About the company

Dogs Trust

Non-profit organization management · 1,001 to 5,000 employees

Our rehoming centres house thousands of dogs each year until they are able to find a loving new home, and the success of our centres wouldn't be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust and we pride ourselves on our staff providing the very best in customer service.

Dogs Trust on LinkedIn

What you'll do

With an experience of working in a rehoming centre environment you will have great customer service and communication skills. Knowledgeable about dogs and their welfare, you will have good organisational and time management skills.

What you need

Champion the rehoming journey by providing excellent customer service, matching dogs to adopters, and arranging safe introductions, including occasional home visits.
Maintain oversight of dog status across kennels, Foster and Home Stay, responding to enquiries and proactively seeking rehoming opportunities.
Promote dogs ready for adoption by creating engaging online profiles and images, working closely with the Media Coordinator.
Support the rehoming of long-term and complex dogs by liaising with the Behaviour and Welfare teams to communicate specific needs.
Welcome and assist visitors during public opening hours, complete adoption paperwork, and contribute to kennel care as part of the wider team.

Key skills

customer servicecommunication skillsKnowledgeable about dogsorganisational skillstime management skills

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Read the full posting here

Looking to make a real difference to the lives of dogs and people?As a Rehoming Coordinator at Dogs Trust, you'll play a key role in finding loving homes for our dogs, supporting adopters and helping reduce the time dogs spend in our care.What does this role do?As a Rehoming Coordinator, you will:Champion the rehoming journey by providing excellent customer service, matching dogs to adopters, and arranging safe introductions, including occasional home visits.Maintain oversight of dog status across kennels, Foster and Home Stay, responding to enquiries and proactively seeking rehoming opportunities.Promote dogs ready for adoption by creating engaging online profiles and images, working closely with the Media Coordinator.Support the rehoming of long-term and complex dogs by liaising with the Behaviour and Welfare teams to communicate specific needs.Welcome and assist visitors during public opening hours, complete adoption paperwork, and contribute to kennel care as part of the wider team.Could this be you?With an experience of working in a rehoming centre environment you will have great customer service and communication skills. Knowledgeable about dogs and their welfare, you will have good organisational and time management skills.What does this team do?Our rehoming centres house thousands of dogs each year until they are able to find a loving new home, and the success of our centres wouldn't be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust and we pride ourselves on our staff providing the very best in customer service.