Reimbursement Specialist- Patient Call Center

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you’re ready for a rewarding new career, join Team Bronson and be part of the experience. Location Portage-2825 Airview Blvd.- Office Building Title Reimbursement Specialist- Patient Call Center Performs duties necessary to facilitate payment from third party payers. This includes correct billing, statusing and collection from third parties, posting third party payments (if applicable), computing correct reimbursement, processing incoming and outgoing correspondence, and maintaining a working knowledge of current contracts and government regulations for multiple entities. Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) required. Associate's degree in business or Finance; or equivalent experience in Medical Billing, Receivables or Collection preferred. Successfully pass EUPA's for all Epic applications associated with position within the first 90 days in the position • Strong computer and general office equipment knowledge required. • Knowledge of medical terminology, ICD-9 and CPT-4 coding, National Billing forms, third-party payers, managed care, reimbursement and regulatory compliance preferred. • Ability to type 45 words per minute is necessary. • Must be an effective communicator with patients, customers and co-workers. • Must be able to quickly analyze communication style based on nature and approach of verbal inquiry. Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. • Accountable for ensuring claims are compliant with all payer specifications; State, Federal and HIPAA regulations. • Resolves billing issues up front to promote better reimbursement, reduce outstanding revenue and time spent on working rejections or additional claim follow up. • Prepares documentation to maximize reimbursement. • Analyze assignment of all CPT-4, ICD-9, UB04, HCFA 1500 and charges for accuracy and to maximize reimbursement from third party payers • Critically analyze and process third party and internal information requests and rejections in an effort to resolve accounts receivable. • Critically analyze and process documents for resolution of third party liabilities, outstanding credits and un-billed accounts. • Make all necessary posting, adjustments and refunds to accounts and critique contractual allowances and other arrangements. • Responsible for complete understanding and application of current contracts and governmental regulations including referrals for legal intervention for multiple entities. • Proficient in the revenue cycle process via multiple computer systems including but not limited to: Internal systems: STAR, EC2000, EPIC, SSI, GLMI Home Health Billing system and External systems such as payer claims and eligibility systems. • Verifies insurance eligibility using automated on-line systems. Shift First Shift Time Type Full time Scheduled Weekly Hours 40 Cost Center 1217 Bronson Revenue Cycle Services (BHG) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates (“Bronson”) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!