Relationship Banker I/II/III - Stone Oak Financial Center

Broadway Bank

San Antonio, United StatesOn-siteFull time
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Location
San Antonio, United States
Work style
On-site
Job type
Full time
Posted
Oct 13
7 days ago
Career path

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About the company

Broadway Bank

Financial services · 501 to 1,000 employees

We are one of the largest independently owned banks in Texas with offerings in personal and private banking, wealth management, business banking and mortgage lending.

Broadway Bank on LinkedIn

What you'll do

  • Provide banking services, including transactions, account opening, servicing, and loan processing
  • Resolve client concerns directly or through appropriate referrals
  • Build lasting relationships and trust through personal connections and active listening
  • Educate and advise customers on Broadway deposit and loan products
  • Achieve sales goals by presenting tailored product and service solutions
  • Build relationships through outbound calls for service, sales, and account onboarding
  • Manage risk, practice loss prevention, and adhere to security policies

Key skills

active listeningCRMloan processing

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See full description on company page, apply now

Read the full posting here
Why Broadway Bank: We are one of the largest independently owned banks in Texas with offerings in personal and private banking, wealth management, business banking and mortgage lending. Position Overview: The Relationship Banker is responsible for delivering an exceptional banking experience that results in lasting customer relationships. This role provides a full scope of products and services, ensuring customers receive the full capabilities of Broadway Bank. Essential Functions: Provide comprehensive banking services, including transactions processing, account opening, servicing, and loan processing, while ensuring accuracy and efficiency.Ensure prompt, accurate, and courteous service, and resolve client concerns directly or through appropriate referrals.Engage customers through personal connections, open-ended questions, and active listening to build lasting relationships and trust.Maintain deep expertise in all Broadway deposit and loan products to effectively educate and advise customers.Achieve sales goals by understanding customer financial needs and presenting tailored solutions for Broadway’s products and services.Build and expand relationships through outbound calls for service, sales, and account onboarding.Utilize CRM effectively to capture client information, record activities, schedule follow-up actions, and identify next likely sales opportunities, facilitating robust customer relationship management.Work collaboratively with Broadway bankers and LOB partners to connect customers with the right expertise for their financial needs.Manage risk, practice loss prevention, and adhere to security policies while maintaining confidentiality.Support retail objectives and meet regularly with Financial Center Manager to review goals and performance.Perform other duties as assigned in compliance with laws, regulations, and bank policies.This position may require travel within the Bank’s geographic area.

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