Relationship Teller

In this relationship building role, you will provide excellent customer service to Benchmark's customers in a pressure-free work environment. The Relationship Teller serves as the first line of contact with the bank's customers, listening to their needs and helping them find products to match those needs. DUTIES Greeting customers and initiating dialogue to determine their banking needs Routine accepting of deposits and payments, disbursing cash, and day-end settlement of same Enhancing customer relationships by understanding all of the bank's products and services, initiating conversations to identify customers' needs and recommending products and services to match those needs Taking personal ownership of any customer problems to see that they get resolved Directing customers to various departments of the bank when requests are not normally handle by tellers Transferring excess cash to Vault Teller Ordering and verifying cash received from Vault Teller Giving account balances to customers when requested Answering telephones and directing calls to proper person Completing Currency Transaction Report (CTR) for all necessary transactions Assisting with night deposits and those received by mail (dual control) Other duties as may be assigned Ideal candidate will possess one to two years of cash handling experience and have experience working in a professional work setting. Strong customer relations, communication and interpersonal skills are essential. Must be detail-oriented with the ability to produce high quality work under tight deadlines. Previous bank experience a plus. EEO/M/F/Vets/Disabled