Repair Technician

About Eco BatteryEco Battery is a leading manufacturer of lithium batteries for golf carts, celebrated as the fastest-growing company in its sector over the past three years. Known for its innovative engineering and cutting-edge technology, Eco Battery delivers tailored energy solutions designed to enhance performance and reliability. The company’s success is driven by a relentless focus on customer satisfaction, crafting every product and service with the user’s needs in mind. Eco Battery’s commitment to excellence and sustainable energy solutions positions it as a trusted name in the industry, redefining the way golf carts are powered.Job Summary:We are seeking a hands-on, detail-oriented Lithium Battery Repair Technician to join our growing team. This role focuses on diagnosing and repairing warrantied lithium battery products, conducting firmware testing for quality control, and contributing to the continuous improvement of our returns and repair processes. The ideal candidate is technically inclined, organized, and committed to safety and precision in every repair.Key Responsibilities:Battery Repair & DiagnosticsInspect, diagnose, and repair lithium batteries returned under warrantyReplace or refurbish defective components following internal repair protocolsEnsure each repair meets company safety, quality, and performance standardsFirmware Testing & Quality ControlTest batteries using specialized equipment and software to confirm firmware functionalityRecord and resolve firmware-related issues and report findings to the engineering teamConduct end-of-line testing to verify repair effectiveness and product readinessReturns Processing & Continuous ImprovementAssist in streamlining returns intake, assessment, and repair processesIdentify common failure trends and contribute to root cause analysisProvide feedback for product improvements based on repair dataTracking, Reporting & DocumentationLog repair activities and product details into the tracking system for full traceabilityMaintain accurate records of repairs, firmware versions, part replacements, and test resultsCollaborate with customer service and logistics for coordinated reportingShipment PreparationPackage repaired batteries safely and in compliance with HAZMAT shipping regulationsLabel and document repaired units for return shipment to customers or internal useQualifications:1–3 years of experience in electronics or battery repair (preferred)Understanding of lithium battery systems and basic electronics troubleshootingFamiliarity with firmware testing, diagnostic tools, and safety protocolsStrong attention to detail and organizational skillsAbility to interpret schematics, wiring diagrams, and repair documentationBasic computer proficiency (Excel, salesforce, fishbowl)Working Conditions:Hands-on technical work in a repair lab or warehouse environmentRequires regular handling of lithium batteries and electronic componentsUse of personal protective equipment (PPE) required for certain tasksAbility to lift and move up to 160 lbs with assistance and perform repetitive tasksIf you're a problem-solver who enjoys working with technology, values precision, and takes pride in delivering safe, reliable repairs, we’d love to have you on our team.