Resupply Specialist
Lehan's Medical Equipment
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- Location
- Dekalb, IL
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 27
- 1 day ago
Career path
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About the company
Lehan's Medical Equipment
Health, wellness and fitness · 51 to 200 employees
What you'll do
- Review and process orders for respiratory resupply
- Perform outreach to patients to verify ordered items and insurance coverage
- Assist with document verification and validation for resupply patients
- Verify insurance coverage and benefits and document patient cost when requested
- Work with team members to ensure tasks are completed by end of day
- Maintain procedure manuals to ensure patients receive correct care and support
- Manage workflow queues and ensure follow-up is completed
What you need
- High School diploma or equivalent (preferred)
- Microsoft office experience (preferred)
- Handling phone calls (preferred)
- Patient support (preferred)
- Insurance verification (preferred)
Key skills
Insurance verificationPatient supportHandling phone callsMicrosoft office experience
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Essential Duties and Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties/functions of this position.
Review and process orders for respiratory resupply
Perform outreach to patients when needed to verify ordered items, insurance coverage, estimated coinsurance, etc.
Assist with document verification and validation for resupply patients
Verify insurance coverage and benefits and document patient cost when requested
Work with other members of the team to ensure that all tasks are completed by end of day
Maintain procedure manuals to ensure that our patients receive correct care and support
Manage workflow queues from SNAP resupply system and ensure that follow up is completed by other departments and team members.
Qualifications:
High School diploma or equivalent, preferred
Microsoft office experience, preferred
Preferred Knowledge, Skills, and Abilities:
Handling phone calls
Patient support
Insurance verification
You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. to 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.