Returns | 1st Shift

SanMar-InternalSanMar-InternalAvondale, Arizona, United States
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Posted

10/6/2026

Employment

Full time

Range

$17 - $17/hr

Work style

On-site

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34h/week

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AI summary

Core responsibilities

The Returns Clerk is responsible for processing customer returns, logging items, and maintaining accurate paperwork. They also coordinate with the Customer Care Center, UPS, and internal teams to ensure efficient restocking and order processing.

Requirements overview

Candidates must have a high school diploma or equivalent and 1-3 years of relevant warehouse experience. The role requires strong attention to detail, the ability to lift up to 60 pounds, and effective communication skills in English.

Key skills

Returns processingData entryInventory managementCommunicationAttention to detailWarehouse operationsSafety complianceDocumentationCustomer serviceProblem solvingTime management

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Education requirements

high school

About SanMar-Internal

Industry

Retail Apparel and Fashion

Employees

3,564

Type

Privately Held

Size

1,001-5,000 employees

Join Our Family, Build Your Career- SanMar’s success and growth can be attributed to one thing - outstanding employees who provide superior services and products to our customers. We promote a culture that recognizes the importance of a healthy work-life balance. Recognizing that happy and relaxed employees make better ambassadors for SanMar, we encourage initiative and participation by creating a casual environment that taps full employee potential. At SanMar, we do more than make and sell t-shirts. We build meaningful connections that elevate lives. As the largest supplier of wholesale imprintable clothing and accessories in the United States, our products and the connections they create impact organizations, individuals, and the world we live in. It all started more than 50 years ago with a business philosophy that has held true since day one: Be Nice and Tell the Truth. Family owned and operated, SanMar is based in Issaquah, Washington, with eight distribution centers nationwide and apparel from more than 30 celebrated brands. We invest in your future with life-enhancing opportunities and benefits including: • Competitive pay and bonuses • Competitive benefits • Company paid time off (PTO) • Life insurance • 401(k) plan with matching fund • Flexible spending program • Anniversary awards • Discounts on brand name clothing • Diverse and laid-back atmosphere • One floating family holiday every year • Monthly employee events • Charitable giving of your choice • Flexible schedules We’re growing and encourage you to find out what over 5,000 employees call the “The SanMar Difference.” SanMar is currently accepting resumes for those who have the necessary skills. SanMar is an Equal Opportunity Employer.

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Job categories

LogisticsManufacturingCustomer Service & SupportAdministrative

Description

Shift: 7:30am-4:00pm Pay: $16.50 per hr What's the Short Version? A Returns Clerk is responsible for processing customer returns and logging in all returned and delivered items. This position works closely with the Customer Care Center, Credit, UPS and sometimes customers in order to process the returns paperwork accurately and efficiently. What Will You Be Doing? • Log in all returned and delivered items and research returns without Return Authorization Numbers (RA#) as needed. • Process all return paperwork upon completion of returning all items to proper locations. • Communicate with Customer Care Center on returned orders and occasionally with customers and UPS. • Verify returned product matches with product in bin location and reshipping of orders. Restock returned product to lo-bay/hi-bay locations. • Invoice all restocked credit memos and make modifications to returns paperwork when necessary. • Notify SanMar employees of packages addressed to them and deliver daily priority packages and mail throughout facility within a timely manner. • Create and print credit memos & freight invoices. What Are We Looking For? • High School Diploma or equivalent • 1-3 years of relevant warehouse experience • Requires interaction with account executives, customers and/or team members in English. • Demonstrates ability to follow directions and change priorities or job duties as business needs require; support or rotate to other production functions as needed. • Maintain a safe, neat and clean work area by adhering to SanMar’s safety regulations. • Ability to work efficiently with minimal supervision. • Welcome and help new employees in a positive manner, as required. • Assist in building a positive and productive work environment. • Strong attention to detail. • Essential days or overtime may be required. What's Our Offer? Paid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. Additional Benefits: • Comprehensive medical, dental, and vision benefits • 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle • Life insurance • Short/long-term disability coverage • Paid maternity/paternity leave • Pet insurance What Should You Expect? DC Warehouse (Non-Equipment): While performing the duties of this job, the employee is constantly required to stand, walk, talk and hear. The employee frequently lifts and/or moves up to 60 pounds. The employee frequently uses both hands as well as full range of motion of the neck, head and back. The employee is frequently required to reach with hands and arms, grasp and perform repetitive hand, wrist and arm motions. The employee is frequently required to climb stairs, kneel/squat, bend and carry. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be required to wear a headset covering one or both ears. Basic literacy is required for operation of machines and necessary daily paperwork. Work environment is moderately noisy. The employee is occasionally required to work near conveyor systems. There is exposure to dust and changes in weather conditions. Work is performed under typical warehouse conditions. Potential hazards exist with regard to machinery such as forklifts, pallet jacks, mechanized systems, etc. Work environment is hectic and fast-paced. The employee is regularly exposed to ambient lighting and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.

Requirements

  • •Returns processing
  • •Data entry
  • •Inventory management
  • •Communication
  • •Attention to detail
  • •Warehouse operations
  • •Safety compliance
  • •Documentation
  • •Customer service
  • •Problem solving
  • •Time management

Benefits

  • •Paid time off
  • •Paid holidays
  • •Paid family day off
  • •Medical insurance
  • •Dental insurance
  • •Vision insurance
  • •401k plan
  • •Life insurance
  • •Short-term disability coverage
  • •Long-term disability coverage
  • •Paid maternity leave
  • •Paid paternity leave
  • •Pet insurance

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