Sales Coordinator
O'Reilly Hospitality Management
- Location
- Fort Worth, TX
- Work style
- On-site
- Job type
- Full time
- Posted
- Nov 3
- 3 days ago
Career path
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About the company
O'Reilly Hospitality Management
Hospitality · 1,001 to 5,000 employees
At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team!
What you'll do
- Provides administrative and organizational support to the sales and catering teams, including answering calls, responding to inquiries, maintaining calendars, and coordinating follow-up communications.
- Greets clients and visitors professionally, gather pertinent information, and direct inquiries to the appropriate sales or catering team member.
- Serves as a point of contact for clients regarding group bookings, room blocks, catering requests, event details, and general sales inquiries.
- Assists with hotel tours and property presentations for prospective clients as needed.
- Assists with preparing sales proposals, catering packages, pricing information, contracts, and other client communications in accordance with established guidelines and approval procedures.
- Coordinates with clients to gather event requirements and ensure details are accurately documented in contracts, banquet event orders (BEOs), rooming lists, and other sales and catering records.
- Assists with entering and maintaining group bookings, catering events, client information, and related details in the property's sales and catering systems.
- Supports catering coordination, including menu selections, event timelines, room layouts, setup requirements, pricing details, and other client preferences.
- Communicates event requirements and updates to the appropriate hotel departments to support effective planning, preparation, and execution.
- Assists with event coordination before and during functions as assigned, helping ensure arrangements meet client expectations and property standards.
- Assists with tracking event deposits, payment information, billing details, and outstanding documentation; coordinate with the appropriate departments to help ensure accurate and timely processing.
- Prepares, organizes, and maintains sales files, group information, contracts, rooming lists, event documentation, and client correspondence.
- Assists with preparing and distributing post-event surveys, evaluation letters, and follow-up communications to support client satisfaction and repeat business.
- Maintains positive relationships with local businesses, corporate accounts, civic organizations, and other community partners.
- Supports sales and catering leadership with reports, correspondence, proposals, and other administrative tasks as needed.
- Maintains professional appearance, punctuality, and reliable attendance in accordance with company policies.
- Complies with all company policies, procedures, brand standards, and applicable requirements related to the position.
- Performs other related duties as assigned by leadership.
- Embrace O’Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
What you need
- Strong organizational, communication, customer service, and time management skills.
- Ability to manage multiple tasks, prioritize deadlines, and maintain accuracy in a fast-paced hospitality environment.
- Ability to communicate professionally with clients, team members, leadership, and external business partners.
- Strong attention to detail when preparing proposals, contracts, BEOs, rooming lists, billing information, and other documentation.
- Ability to work independently while collaborating effectively with sales, catering, hotel operations, and other departments.
- Proficiency in Microsoft Office applications and the ability to learn property-specific sales, catering, reservation, and point-of-sale systems.
- Professionalism, dependability, adaptability, and a commitment to exceptional guest and client service.
- Education: a bachelor's degree or an associate degree
Key skills
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Perks
- Paid Time Off
- Paid Parental Leave
- Growth Potential and Career Advancement
- Hotel/Restaurant Travel Perks & Discounts
- earned wage access
See full description on company page, apply now