Scheduler
Lindale Healthcare Clinic
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- Location
- Houston, TX
- Posted
- Oct 5
- 15 days ago
Career path
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What you'll do
- Coordinate appointments, procedures, and consultations; manage scheduling calls and emails, maintain appointment records, and collaborate with medical staff.
- Confirm appointments, provide instructions, address scheduling concerns, and protect patient information.
What you need
- Requires a high school diploma or equivalent.
- Previous experience in a medical office or healthcare setting is preferred; proficiency with EMR systems and scheduling software is required.
- Education: a high school diploma
Key skills
electronic medical records (EMR)scheduling softwareStrong organizational skillsattention to detailExcellent communicationinterpersonal skillsmedical terminology
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Job Description
We are seeking a highly organized and detail-oriented individual to join our team as a Medical Scheduler. The ideal candidate will play a crucial role in ensuring the efficient scheduling of appointments, consultations, and procedures for our medical facility.
Responsibilities
- Coordinate scheduling of patient appointments, procedures, and consultations with medical staff and patients.
- Manage incoming calls and emails related to appointment scheduling, providing excellent customer service and addressing patient inquiries.
- Maintain accurate and up-to-date records of patient appointments and schedules in our electronic scheduling system.
- Collaborate closely with medical staff, including physicians, nurses, and administrative personnel, to optimize scheduling efficiency and patient satisfaction.
- Communicate effectively with patients to confirm appointments, provide necessary instructions, and address scheduling concerns or changes.
- Adhere to privacy regulations and maintain confidentiality of patient information at all times.
Qualifications
- High school diploma or equivalent; additional education or training in healthcare administration is a plus.
- Previous experience in a medical office or healthcare setting, preferably in a scheduling or administrative role.
- Proficiency in using electronic medical records (EMR) systems and scheduling software.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
- Excellent communication and interpersonal skills, with a customer service-oriented approach.
- Ability to work collaboratively in a team environment and interact professionally with patients and medical staff.
- Knowledge of medical terminology and procedures is preferred but not required.