At Southern Ohio Medical Center, our mission is to make a difference in the community we serve. We're committed to delivering exceptional care and that starts with our team members. When you join SOMC, you're not just starting a job. You're joining a mission.
Greet, schedule and register patients for outpatient testing, prepare patients, verify insurance eligibility and medical necessity, and provide patient education.
Collect registration and financial data, communicate with patients and physician offices, and maintain departmental records.
What you need
A high school diploma or successful completion of an equivalent high school exam is required.
Three to six months of related work experience, registration and scheduling knowledge, computer experience, medical terminology, insurance knowledge, and CPT/ICD 10 coding are preferred.
Education: a high school diploma
Key skills
Medical terminologyInsurance knowledgeCPT/ICD 10 codingComputer experience
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Department: Central Scheduling
Shift/schedule: Full Time (40 hrs/wk)
GENERAL SUMMARY
Works under the supervision of the Central Scheduling Supervisor. The Scheduler/Registrar’s primary job function is to be responsible for greeting and scheduling/registering patients in a professional way and performing an orderly efficient scheduling and registration process for outpatient testing. Responsible for prepping patients for the test scheduled. Is responsible for the safeguarding of the public relations of the hospital and confidentially of its records by consistent professional conduct. Receives scheduling information, reviews Medical Necessity, provides patient education related to scheduled test. Obtains and confirms patient's insurance. Verifies eligibility. Works with each Ancillary department to ensure seamless informed excellent customer service.
QUALIFICATIONS
Education:
High School Diploma or successful completion of an equivalent High School Exam Required
Licensure:
None
Experience:
Three to six months of related work experience is preferred
Previous registration and scheduling knowledge preferred
Computer experience preferred
Medical terminology preferred
Insurance knowledge preferred
Knowledge of CPT/ICD 10 coding preferred
JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS
The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Answers the telephone within three rings and greets and identifies the patients and their needs.
Collects accurate financial and clinical data to meet the Registration/Central Scheduling standards in all systems used by Registration/Central Scheduling
Communicates and comprehends hospital scheduling, procedure preps, registration and/or testing procedures, insurance guidelines and requirements.
Communicates to the customers' the Out of Pocket expenses and payments, and collections
Collects and maintains various departmental records, logs and statistical data as identified by the Central Scheduling Supervisor within the set deadlines.
Assists in training and education of employees.
Responsible for verification of Medical Necessity for all Medicare Patients
Completed all CMS/Joint Commission requirements as directed by Management.
Answers multi-line phones.
Produces self payment estimates, if required.
Verification of a valid physician order
Telephones physician office for valid physician order or clarification of the physician order
Maintains department physician order folders
Completes Medicare Secondary Payer Questionnaire for every Medicare Patient
Completes self pay process.
Performs other duties as assigned
Why SOMC? You Care for Our Patients, We Care for You
At Southern Ohio Medical Center, our mission is to make a difference in the community we serve. We're committed to delivering exceptional care and that starts with our team members. When you join SOMC, you're not just starting a job. You're joining a mission.
Compensation & Benefits
Competitive pay with quarterly market analysis
Performance-based annual increase and bonus eligibility
Up to 4% employer contributions to retirement plans (403(b) and Cash Balance Pension)
Comprehensive medical, dental, and vision coverage*
Medical and dependent care flexible spending accounts*
Earned Wage Access - get paid before payday
Paid Time Off bank with 3 annual sick days
Life insurance and disability coverage*
Tuition and certification assistance
Club LC - discounted/free gym membership
Employee discount and payroll deduct programs
And many other benefit offerings!
*Available only to Full-Time and/or Part-Time Employees
Compensation & benefit eligibility is determined by employment status, position type, and hours worked. Offerings are subject to change and governed by SOMC's current plan documents and policies. Specific details will be reviewed upon hire as part of the onboarding process.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position in accordance with applicable law. A full job description is available upon request.
Thank you for your interest in Southern Ohio Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status
Southern Ohio Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity, or expression, genetic information, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status or any other basis under the law.