Scheduling Coordinator/Records Technician
BOND Orthodontic Partners
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- Pay
- $21 to $25
- an hour
- Location
- Spokane, WA
- Work style
- On-site
- Job type
- Part time
- Posted
- Oct 1
- 16 days ago
Career path
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About the company
BOND Orthodontic Partners
Hospital & health care · 501 to 1,000 employees
What you'll do
- Coordinate appointments and assist patients by phone, text, or email; welcome and check in patients and collect payments.
- Process and organize patient records, maintain clinic cleanliness and supplies, and complete administrative tasks.
What you need
- Requires exceptional customer service skills, a friendly phone voice, multitasking and attention to detail, communication skills, independent decision-making, teamwork, and Microsoft Office knowledge.
- Requires a high school diploma or GED.
- Education: a high school diploma
Key skills
Exceptional customer services skillsMicrosoft Officemulti-taskingpaying attention to details
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Read the full posting here
At Spokane Orthodontics, we are looking for an exceptional Scheduling Coordinator/Records Technician as a key person in carrying out our mission. The Scheduling Coordinator/Records Technician is responsible for ensuring all daily schedules run smoothly to create an exceptional experience for all patients, fostering a relationship of trust and loyalty, and be responsible for collecting and organizing records. We are looking for a friendly, energetic, happy person that likes to deliver exceptional experiences and exceed expectations.
Schedule is
Summary of Essential Job Functions:
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
Help patients schedule appointments and resolve their questions via phone, text, or email.
Welcome patients and check them in for their appointments
Collect payments made at the front desk
Responsible for taking and processing all patient records, compliance with OSHA regulations, cleanliness of clinic area, sterilization of instruments and stocking supplies
Keep the office tidied; the coffee bar stocked, paper forms stored, etc.
Scan and file mail and other crucial documents
Other administrative tasks as assigned
Help in providing an exceptional experience for every patient on every visit
Position Requirements:
Exceptional customer services skills.
Friendly and welcoming phone voice.
Experience multi-tasking in a busy environment while paying attention to details and seeing tasks through to the end.
Ability to educate and influence patients.
Excellent verbal and written communication skills and the ability to make decisions independently.
Strong team-player.
Knowledge of Microsoft Office business application
High school diploma or general education degree (GED)
Compensation is $21-$25 per hour depending on experience
Work Schedule: 3 days per week