Service Advisor
A & L RV Sales
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- Location
- Kodak, TN
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 7
- 13 days ago
Career path
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About the company
A & L RV Sales
Retail · 11 to 50 employees
What you'll do
- Initiate and process repair service requests, support the Service Department, and keep customers apprised of work progress.
- Determine customer needs, suggest add-on sales, and provide price estimates for installations.
What you need
- One year of service experience is preferred, as is previous RV product or camping lifestyle experience and a valid driver's license.
Key skills
service experienceRV productcamping lifestylecomputerinternet searchesorganizationfollow up skillsdepartment proceduresValid driver's license
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Job Type
Full-time
Description
A&L RV Sales is seeking a Service Advisor to join our growing team.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
Requirements
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.