Service Advisor - Americana at Brand

THE BUSINESS We are Everyday Luxury™. It's what we do and how we do it — together. It's working alongside world-class talent in pursuit of world-class results. It's maximizing your potential in a high-performance culture. It's knowing that wherever you are, you belong. It's elevating your world — and the world of those who love and will love Aritzia. It's You. And an endless runway of opportunity. THE TEAM The mission of the Service Department is to deliver highly efficient and elevated Service Counter experiences. THE OPPORTUNITY Aritzia is growing and our Service Department is growing with it. This is a unique opportunity to be part of the team responsible for delivering highly elevated service that fosters loyal, enduring relationships with our Clients. As the Service Advisor, you will ensure that every Service Counter interaction leaves a lasting Everyday Luxury impression by executing transactions with precision and elevated care. With the skills you gain in this role, the opportunities are endless — from a rewarding career in Service to continued growth and development with Aritzia. THE ROLE As the Service Advisor, you will: Support the client journey at the Service Counter, welcoming clients and seamlessly matching them to the right products and counter to maintain a steady, timely flow Curate the product presentation from preparation through packaging for an Everyday Luxury opening experience Drive transactional excellence through accurate, efficient transactions and complete client capture Support the Service Counter to enable seamless day-to-day execution THE QUALIFICATIONS The Service Advisor has: An aspirational sense of individual style A commitment to learn and apply Aritzia's Values and Business and People Leadership principles The ability to collaborate fluently with cross-functional partners A commitment to quality and investing in results that add value to the business THE COMPENSATION The typical hiring range for this position is $20 – $40 per hour. Aritzia’s Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: Product Discount — Maybe you’ve heard of our famous product discount? You have now. Baby Leave Program — We provide up to 16 weeks of paid time to support you and your growing family. Aritzia Virtual Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they’re physical, mental, social or financial. A-OK Cafe — Our world-class cafe located on-site in select boutiques Apply online or in your local store today. ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team. We’re committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.