Service Advisor
Joe Gear Companies
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- Location
- Monroe, LA
- Work style
- On-site
- Posted
- Nov 6
- 2 days ago
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Career path
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About the company
Joe Gear Companies
Management consulting · 51 to 200 employees
What you'll do
- Communicate with customers while providing excellent customer service
- Maintain customer repair schedule
- Generate Estimates, Approvals and Invoice data accurately and consistently
What you need
- High school diploma or GED
- Industry specific Service Writer/Advisor experience
- Extensive knowledge of medium and heavy-duty truck repair and parts
- Ability to communicate equally well with customers, Technicians and leadership
- Valid driver’s license
- Proficient computer skills for iTrack data entry, use of vendor-based web applications and MS Office Outlook
- Ability to stand, sit and walk within the shop and office
- Ability to climb in and out of customer vehicles
Key skills
Service Writer/Advisor experiencePartsCommunicateProficient computer skillsiTrack data entryMS Office Outlook
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Description
Primary responsibilities include:
Communicate with customers while providing excellent customer service.
Maintain customer repair schedule.
Process / Paperwork Execution
Generate Estimates, Approvals and Invoice data accurately and consistently.
The Service Advisor reports directly to the General Manager.
Requirements
REQUIREMENTS AND QUALIFICATIONS
High school diploma or GED
Industry specific Service Writer/Advisor experience
Extensive knowledge of medium and heavy-duty truck repair and parts
Ability to communicate equally well with customers, Technicians and leadership
Valid driver’s license
Proficient computer skills for iTrack data entry, use of vendor-based web applications and MS Office Outlook
Ability to stand, sit and walk within the shop and office
Ability to climb in and out of customer vehicles
Ability to safety lift 20 pounds