Service Advisor

Sanco Equipment

Mankato, MN

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Location: Mankato, MN
Posted: Nov 5; 1 day ago

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About the company

Sanco Equipment

Machinery · 11 to 50 employees

Sanco Equipment on LinkedIn

What you'll do

Serve as the primary point of contact for service customers
Open, manage, and close repair orders accurately and efficiently
Communicate repair estimates, timelines, and updates to customers
Coordinate with technicians, parts personnel, and service management
Schedule service appointments and manage equipment intake
Monitor repair progress and help resolve delays
Ensure work orders are accurate and complete before invoicing
Build lasting customer relationships through outstanding service

What you need

Strong communication and organizational skills
Ability to manage multiple priorities in a fast-paced environment
A positive attitude, strong work ethic, and commitment to customer satisfaction
Experience in a dealership, service department, or customer service environment (preferred)
Background in equipment, automotive, agricultural, or related industries (preferred)
Basic mechanical knowledge and understanding of repair processes (preferred)
Experience with dealership management or service software (preferred)

Key skills

Strong communication skillsorganizational skillsBasic mechanical knowledgedealership managementservice software

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Perks

Work-Life Balance
Health, Dental & Vision Insurance
Paid Time Off
Retirement Plan
Manufacturer Training
Professional Development
Career Advancement Opportunities
Supportive, Team-Oriented Work Environment

See full description on company page, apply now

Read the full posting here

SERVICE ADVISOR Location: Mankato, MN BUILD YOUR CAREER. ENJOY YOUR WEEKENDS. At Sanco Equipment , we believe a great career shouldn't come at the expense of your personal life. We're looking for a motivated, customer-focused Service Advisor to join our Mankato team. If you enjoy working with customers, coordinating repairs, and keeping a busy service department running smoothly, this could be the opportunity for you. WHAT YOU'LL DO Serve as the primary point of contact for service customers. Open, manage, and close repair orders accurately and efficiently. Communicate repair estimates, timelines, and updates to customers. Coordinate with technicians, parts personnel, and service management to keep repairs moving. Schedule service appointments and manage equipment intake. Monitor repair progress and help resolve delays. Ensure work orders are accurate and complete before invoicing. Build lasting customer relationships through outstanding service. WHAT WE'RE LOOKING FOR Experience in a dealership, service department, or customer service environment preferred. Background in equipment, automotive, agricultural, or related industries is a plus. Strong communication and organizational skills. Ability to manage multiple priorities in a fast-paced environment. Basic mechanical knowledge and understanding of repair processes preferred. Experience with dealership management or service software is a plus. A positive attitude, strong work ethic, and commitment to customer satisfaction. WHY JOIN SANCO EQUIPMENT? We offer more than just a paycheck! ✓ Monday–Friday Schedule – NO WEEKENDS! ✓ Work-Life Balance – Enjoy Your Evenings & Weekends ✓ Competitive Pay Based on Experience ✓ Health, Dental & Vision Insurance ✓ Paid Time Off ✓ Retirement Plan ✓ Manufacturer Training & Professional Development ✓ Career Advancement Opportunities ✓ Supportive, Team-Oriented Work Environment JOIN A TEAM THAT VALUES YOU. At Sanco Equipment, we're committed to providing our employees with the tools, training, and support they need to succeed. Whether you're an experienced Service Advisor or have a strong customer service background and want to build a career in the equipment industry, we'd like to hear from you. APPLY TODAY! Sanco Equipment – Mankato, MN Build your career with a company that values your time, your talent, and your future.