Service Advisor - Sublimity
Power Auto Group
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- Location
- Sublimity, OR
- Job type
- Full time
- Posted
- Oct 27
- 9 days ago
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Career path
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About the company
Power Auto Group
Automotive · 201 to 500 employees
**Power Auto Group** **Family-Owned Business** * SUBLIMITY * SALEM * ALBANY * CORVALLIS *
What you'll do
- Ascertain automotive problems by listening to customers and inspecting vehicles
- Verify warranty and service contract coverage
- Develop estimates for materials, supplies, labor, and customer payment
- Prepare repair orders and enter them into the service database
- Explain estimates and expected vehicle return, and obtain customer approval
- Answer customer questions and arrange towing and temporary transportation
- Maintain automotive records of problems and corrective actions
- Update job knowledge by participating in educational opportunities
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Perks
- Flexible Schedules
- Medical
- Dental
- Vision
- 401k
- Paid Time Off
See full description on company page, apply now
Read the full posting here
Job Description Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
Maintains automotive records by recording problems and corrective actions planned.
Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Why choose us?
*Flexible Schedules * Medical * Dental * Vision * 401k * Paid Time Off*
**Power Auto Group**
**Family-Owned Business**
* SUBLIMITY * SALEM * ALBANY * CORVALLIS *
Join our team today! Power Auto Group is an Equal Opportunity Employer.
Job Type: Full-time