Service Associate - Reserve (Teller)

First Merchants

Middletown, INOn-siteFull time

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Location: Middletown, IN
Work style: On-site
Job type: Full time
Posted: Oct 16; 3 days ago

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About the company

First Merchants

Financial services · 1,001 to 5,000 employees

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

First Merchants on LinkedIn

What you'll do

Provide customer service for banking transactions and inquiries, balance cash and transactions, support banking center operations, and help customers with bank products.
Make sales and referrals, follow compliance and security procedures, and participate in meetings and coaching.

What you need

Requires a High School Diploma or equivalent and 3 months of sales, cash handling, or related experience.
Education: a high school diploma

Key skills

Salescash handling

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Perks

Medical
Dental
Vision Insurance
401k
Health Savings
Flexible Spending Accounts
Paid Holidays
Paid Parental Leave

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Read the full posting here

As part of this role, you will: Provide excellent customer service by: Responding to customer requests for banking transactions. Answering customer inquiries and problems with solutions that meet the customer’s current needs. Continually building customer loyalty and customer advocates. Contribute to overall banking center operation by: Balance cash, daily transactions, vault and ATM. Understanding and ensuring compliance, regulations and reporting. Following information security policy and verification procedures to protect customer privacy. Assist with opening and/or closing banking center. Actively participate in a high performing sales environment by: Selling bank products, making customer referrals and other activities to support the goals. Knowing about all bank products. Participating in daily/weekly meetings and coaching sessions. To be successful in this position, we require the following: High School Diploma or Equivalent. 3 months of sales, cash handling, or related experience. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!