Service Technician
Greenway Equipment
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- Location
- Conway, United States
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 12
- 8 days ago
Career path
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About the company
Greenway Equipment
Machinery · 501 to 1,000 employees
We are a team of hardworking individuals who have a common goal of serving exceptional customer experience while creating an enjoyable work environment.
What you'll do
- Perform diagnostics and repairs on John Deere equipment
- Perform repairs in the field as required
- Develop a thorough understanding of all technology offerings
- Participate in required training programs
- Follow safety rules and regulations in work assignments
- Prepare reports and forms required for work assignments
- Maintain product knowledge, vehicles, inventory, tools and equipment
- Mentor Service Technician Apprentices and junior Service Technicians
What you need
- Basic understanding of, and experience with, mechanical, electrical, and hydraulic systems
- Experience using special tools and following Technical Manual procedures
- Ability to diagnose technical issues
- Experience with basic computer functions such as Service Advisor or equivalent tools
- Excellent skills operating vehicles and equipment used for diagnostic purposes
- High School Diploma, GED, or equivalent experience
- Ability to work extended hours and weekends
Key skills
Special toolsTechnical Manual proceduresdiagnose technical issuesService Advisorcomputer based diagnostic toolsoperating vehicles and equipment
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Perks
- educational opportunities
- competitive benefits
See full description on company page, apply now
Read the full posting here
Join the Greenway team and join a work environment that encourages growth, offers educational opportunities and competitive benefits. We are a team of hardworking individuals who have a common goal of serving exceptional customer experience while creating an enjoyable work environment.
The Service Technician will independently perform basic/complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment/outdoor power equipment.
Job Description
Overview
The Service Technician will independently perform basic/complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural equipment/outdoor power equipment.
Responsibilities
Performs diagnostics and repairs on John Deere equipment.
Performs repairs in the field as required.
Develop a thorough understanding of all technology offerings.
Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.
Participate in Training programs required by Greenway Equipment to develop and advance skills and knowledge.
Follows all safety rules and regulations in performing work assignments.
Prepares all reports and forms required in conjunction with work assignments.
Will maintain current product knowledge of John Deere and competitive products.
Maintains condition of vehicles, inventory, tools and equipment.
Mentors Service Technician Apprentices and junior Service Technicians.
Qualifications
Basic understanding of, and experience with, mechanical, electrical, and hydraulic systems used in John Deere equipment.
Experience using special tools and following Technical Manual procedures.
Ability to diagnose technical issues.
Experience with basic computer functions such as Service Advisor or equivalent computer based diagnostic tools.
Positive attitude and a desire to deliver an exceptional customer experience
Excellent skills in operating vehicles and equipment used for diagnostic purposes.
Positive attitude and a desire to deliver an exceptional customer experience.
High School Diploma, GED, or equivalent experience.
Ability to work extended hours and weekends.
Help us continue to meet our two Guiding Principles of Building a Sustainable Business while providing an Exceptional Customer Experience.
It is the policy of Greenway not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.