Transportation/trucking/railroad · 1,001 to 5,000 employees
In business since 1919 and still growing! Arrow is a diversified transportation, logistics, and materials handling company with operations throughout Canada and the U.S. Arrow is a leader in Reload Operations, partnering with Class 1 railways in the U.S. to inventory and transfer product between truck, rail and container shipping to for delivery to satisfied customers.
Coordinate inbound and outbound truck and rail freight, shipping documentation, carriers, inventory controls, and shipment tracking.
Communicate with customers and internal teams, resolve shipping issues, and support safety and operational forecasting.
What you need
Relevant post-secondary education and/or transportation industry experience is preferred.
Requires computer proficiency, strong problem-solving and organizational skills, attention to detail, communication skills, and flexibility.
Key skills
Microsoft SuiteExcelComputer proficiencyStrong safety mindsetStrong problem solving skillsStrong organizational skillsattention to detailcommunication skillsinterpersonal skillsCustomer Service excellence
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Shipping and Receiving Coordinator
Job Locations
US-TX-Cleveland
Company
Arrow Reload Texas Inc.
Job Location
North Houston, TX, USA
We Offer
Location:
North Houston, Texas
Job Status:
Full Time Permanent
Compensation:
Competitive Pay
Retirement Savings:
401(k) plan with employer matching contributions available to employees age 21+ after 3 months of service
Benefits:
Extended Medical Benefits including dental, pharmaceutical and more!
Shift:
40 hours/week; flexibility required on days worked
Opportunity for overtime
Competitive Vacation Policy
Year-round work
On-site training
Growth potential and career advancement opportunities
As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.
Overview
In business since 1919 and still growing! Arrow is a diversified transportation, logistics, and materials handling company with operations throughout Canada and the U.S. Arrow is a leader in Reload Operations, partnering with Class 1 railways in the U.S. to inventory and transfer product between truck, rail and container shipping to for delivery to satisfied customers.
We are looking for an
Shipping and Receiving Coordinato
r to join our reload team in
North Houston, TX.
The Shipping and Receiving Coordinator has a high impact on customer service success and compliance and the financial impact of the Arrow Division through accurate and timely flow of goods and inventory controls.
For more information please visit arrowcareers.
For more information please visit
arrowcareers.ca
Responsibilities
Inbound Freight Coordination
Accurately receive, inspect, and document incoming truck and rail freight shipments.
Track inbound shipments on railcars or trucks and work with the Operations Supervisor on strategic forecasting and planning.
Coordinate with carriers and suppliers to schedule deliveries and ensure timely receipt of goods.
Work closely with the yard or warehouse team to organize and store incoming products efficiently.
Manage documentation, including bills of lading, customs paperwork, and other relevant shipping documents.
Outbound Freight Coordination
Accurately prepare and process shipping documentation for outbound truck and rail freight (Truck or Rail Bills of Lading, Arrow's and Customer documentation requirements).
Coordinate with carriers (truck and rail) to schedule pickups and optimize transportation routes.
Ensure accurate and timely dispatch of products to customers or other destinations.
Monitor and track outbound shipments, providing updates to internal teams and customers.
General
Work in conjunction with the Operations Supervisor for scheduling/coordination of any inbound received or outbound deliveries of containers, railcars, trucks.
Inventory Management
Implement and maintain invoicing procedures and controls to ensure accurate and appropriate inventory levels at all times using Arrow's applicable systems and technology.
Work in conjunction with the Operations Supervisor for timely and accurate daily/weekly/monthly inventory counts dependent on customer requirements and reconcile same with inbound and outbound shipping information.
Ensure product inventory is moved as per customer requirements, i.e. FIFO for lumber.
Report any issues with respect to inventory age and/or integrity. Communication and Collaboration
Communicate effectively with carriers, suppliers, and internal teams to ensure smooth operations.
Collaborate with various departments, including yard, office staff and customers to meet customer requirements.
Address and resolve shipping-related inquiries and issues promptly.
Communicate with customers and ensure all proof of deliveries are scanned and emailed.
Relay all completed shipments, information of inbound/outbound received to the administrator.
Report any discrepancies or gaps in service to the supervisor. Other Responsibilities
Problem solve for cases of missing documents, shipments, deliveries, inventory outages etc..
Work in accordance with all Arrow safety and other applicable regulatory policies and procedures.
Work with the Operations Supervisor with respect to daily/weekly forecasts, as well as maintaining asset/equipment control.
Other duties as assigned by the Division Manager.
You Possess
Preference will be given to those with relevant post-secondary education and/or relevant transportation industry experience
Computer proficiency – Microsoft Suite with emphasis on Excel, experience with using relevant software and/or proven ability to learn and leverage proprietary software
Experience coordinating i/b o/b truck and rail shipments is an asset
Strong safety mindset
Provide internal and external Customer Service excellence.
Strong problem solving skills
Strong organizational skills and attention to detail
Demonstrates strong communication skills both verbally and written
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
Embodies Arrows Values: Safety, Teamwork, Responsibility, Quality, Integrity and Fun!
#IND
Arrow has been recognized as a Top Fleet Employer of Distinction, a SmartWay Transport Partner, a BCTA Clean Carrier, a BC Hydro Clean Energy Champion and as a Carrier of Excellence in Women’s Leadership.
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