Shipping & Receiving / Inventory Control Specialist

Job Description: POSITION SUMMARY The Shipping & Receiving / Inventory Control Specialist is responsible for the accurate and timely receipt, inspection, processing, storage, and shipment of materials supporting TransMedics' manufacturing and distribution operations. This position requires a hands-on professional with demonstrated experience in shipping and receiving, inventory management, ERP/MRP systems, and maintaining accurate documentation within a quality-controlled manufacturing environment. The ideal candidate understands the importance of material traceability, inventory accuracy, regulatory compliance, and maintaining uninterrupted production flow. This individual must be able to independently prioritize competing responsibilities, identify and resolve discrepancies, and proactively communicate issues that may affect production schedules or customer deliveries. We are seeking a detail-oriented, accountable, and solutions-focused individual who takes ownership of their work, demonstrates sound judgment, and actively contributes to continuous improvement in a fast-paced, evolving organization. RESPONSIBILITIES This position is responsible for, but not limited to, the following: Receive, inspect, and verify incoming materials against purchase orders, packing slips, and supporting documentation, ensuring accuracy and compliance with established procedures. Process incoming receipts, outgoing shipments, inventory transfers, and material movements accurately and promptly within ERP/MRP systems. Generate and verify product labels, shipping documentation, and inventory records to maintain material identification and traceability. Prepare, package, label, and coordinate domestic and international outbound shipments in accordance with company procedures, carrier requirements, and applicable regulations. Perform routine cycle counts, inventory reconciliations, and physical inventory activities. Investigate discrepancies, identify root causes, and escalate or resolve issues appropriately. Maintain accurate and complete records in accordance with established Standard Operating Procedures (SOPs), Good Documentation Practices (GDP), and applicable quality and regulatory requirements. Understand and follow applicable Good Manufacturing Practices (GMP), FDA requirements, and ISO 13485 procedures relevant to assigned responsibilities. Independently organize and prioritize daily shipping, receiving, and inventory activities based on production requirements, material availability, shipment deadlines, and operational priorities. Identify material shortages, damaged goods, inventory discrepancies, and potential delays. Communicate concerns proactively and coordinate appropriate corrective actions. Collaborate with Manufacturing, Quality, Supply Chain, and other departments to ensure timely material availability and uninterrupted production flow. Demonstrate ownership and accountability by following issues through resolution and ensuring the accuracy of completed work. Identify opportunities to improve inventory accuracy, material handling processes, documentation, and operational efficiency. Maintain a clean, safe, and organized warehouse, stockroom, and shipping/receiving dock. Safely operate pallet jacks and other authorized material-handling equipment. Follow all company safety, quality, and regulatory procedures. Perform other TransMedics duties as assigned. MANAGEMENT RESPONSIBILITIES This position does not have direct management responsibilities. PHYSICAL REQUIREMENTS Ability to work in a warehouse and manufacturing environment. Ability to operate pallet jacks and other authorized material-handling equipment. Ability to lift and move materials weighing up to 50 pounds, with or without reasonable accommodation. Ability to perform duties involving extended periods of standing, walking, bending, reaching, and material handling, with or without reasonable accommodation. MINIMUM QUALIFICATIONS High school diploma or equivalent. Minimum of 2 years of direct experience in shipping and receiving, inventory control, material handling, or stockroom operations within a manufacturing or distribution environment. Demonstrated hands-on experience using ERP/MRP or warehouse management systems to process receipts, shipments, inventory transactions, and material movements. Experience performing cycle counts, inventory reconciliation, and investigating inventory discrepancies. Working knowledge of shipping/receiving documentation, purchase orders, packing slips, product labeling, and inventory traceability. Demonstrated ability to follow written procedures, maintain accurate documentation, and work within established quality and safety requirements. Ability to independently prioritize multiple tasks, manage competing deadlines, and adjust to changing operational requirements. Demonstrated problem-solving skills, including the ability to identify discrepancies, investigate issues, and communicate appropriate next steps. Strong attention to detail, organizational skills, and accountability for accurate and timely completion of assigned responsibilities. Proficiency in Microsoft Office applications, including Excel, Word, and Outlook. Ability to communicate effectively with team members and cross-functional departments. Demonstrated initiative, adaptability, and commitment to developing job-related skills and improving operational processes. Ability to work both independently and collaboratively in a fast-paced environment. PREFERRED QUALIFICATIONS Associate's degree or coursework in Supply Chain Management, Logistics, Manufacturing, or a related field. Previous shipping, receiving, or inventory-control experience in a regulated industry, preferably medical devices, biotechnology, or pharmaceuticals. Working knowledge of GMP, Good Documentation Practices (GDP), FDA regulations, and/or ISO 13485 requirements. Experience supporting material traceability, quality inspections, and documentation within a regulated manufacturing environment. Experience using SAP, Oracle, or comparable ERP/MRP systems. Experience investigating inventory discrepancies and participating in root-cause analysis or continuous improvement initiatives. Experience supporting production material flow, including material staging, kitting, and replenishment. Familiarity with FIFO/FEFO inventory practices and controlled material handling. COMPENSATION TransMedics is committed to equitable and transparent compensation. The expected base pay range for this role is $23.37–$36.63 per hour , representing the company's current good-faith estimate of compensation for this position. Actual pay will depend on factors such as candidate experience, qualifications, skills, and specific work location. This role may also be eligible for bonuses, equity, and a comprehensive benefits package, including medical, dental, vision, retirement savings, paid time off, and wellness resources. We comply with all applicable U.S. pay transparency laws and do not request or consider salary history. ABOUT TRANSMEDICS TransMedics, Inc. is a commercial-stage medical technology company transforming organ transplant therapy for patients worldwide. Our mission is to help save more patients' lives by increasing access to viable donor organs for those awaiting an organ transplant. To accomplish this mission, we partner closely with transplant stakeholders worldwide, expanding access to healthy donor organs while delivering high-quality technology, service, clinical care, and outcomes. Driven by a passion for improving patient care, we make the impossible possible and keep our employees at the center of everything we do. Together, we strive to enhance the quality of life for transplant recipients and their families, fostering hope and healing in the journey toward better health. Future Headquarters Relocation As part of our long-term growth plans, TransMedics is excited to announce our plan to relocate our headquarters to Somerville, MA by 2028. Our new state-of-the-art headquarters is designed to support collaboration, creativity, discovery, and continued innovation in organ transplantation. Specific timing and role impact may vary. EQUAL EMPLOYMENT OPPORTUNITY TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability, protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees. Employee Benefit: Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA Dental Vision Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Short Term Disability Long Term Disability 401K Plan Pet insurance Employee Stock Purchase Plan TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.