Shop Technician, Rental
Altorfer
- Location
- Cedar Falls, IA
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 11
- 8 days ago
Career path
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About the company
Altorfer
Machinery · 1,001 to 5,000 employees
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 emp loyees with long tenure for you to learn from . We have a collaborative, family valued culture, with a great reputation in the industry . A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
What you'll do
- Perform basic maintenance, diagnosis, and repairs on customer owned equipment
- Establish and maintain service-oriented working relationships with customers
- Pick-up and delivery of equipment when necessary
- Answer calls and questions that customers have
- Provide excellent customer service to all customers
- Complete service reports and other paperwork before and after repairs
- Perform other related duties as requested and/or assigned
What you need
- Successful completion of a formal technical training program preferred or a minimum of 2 years of previous related work experience required.
- Knowledge/clear understanding of gas and diesel engines, hydraulic and electrical systems.
- Automotive and Industrial Maintenance Technicians encouraged to apply.
- Computer literate and proficient with programs such as Microsoft Word, Excel, Access and Outlook required. Knowledge of DBS preferred
- Ability to write professional business communication when sending emails, letters, notes, and documenting is required.
- Must be a self-starter, well organized and able to work in a fast paced environment.
- Excellent customer service skills are needed.
- Must be able to lift 75 lbs, bend, twist, and climb.
- Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate)
Key skills
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