Site Reliability Engineering Strategy & Governance

Broadridge

New York, NYOn-siteFull time
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Pay
$200K to $230K
a year
Location
New York, NY
Work style
On-site
Job type
Full time
Posted
Oct 20
1 day ago
Career path

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About the company

Broadridge

Financial services · 10,001+ employees

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge on LinkedIn

What you'll do

  • Define and maintain SRE standards, governance practices, and operational guidelines
  • Partner with engineering and operations teams to adopt best practices and address gaps
  • Translate strategic goals into priorities, milestones, ownership, and measurable outcomes
  • Coordinate cross-team initiatives, track progress and dependencies, and escalate risks or delays
  • Establish KPIs and metrics covering reliability, service performance, incident response, and operational maturity
  • Develop dashboards and reporting that highlight trends, risks, progress, and areas for improvement
  • Lead regular performance reviews and ensure agreed actions are completed
  • Promote continuous improvement through lessons learned, consistent processes, and shared accountability

What you need

  • Experience in technology governance, operational excellence, or SRE-related environments
  • Strong planning, coordination, prioritization, and follow-through skills
  • Ability to establish standards and influence adoption across teams
  • Experience defining KPIs, analyzing metrics, and producing clear leadership reporting
  • Strong communication skills and ability to turn technical information into actionable insights
  • Working knowledge of SRE principles, including service-level objectives, incident response, and continuous improvement

Key skills

technology governanceoperational excellenceSRE principlesplanningcoordinationprioritizationfollow-throughestablish standardsdefining KPIsanalyzing metricsleadership reportingcommunication skillsservice-level objectivesincident responsecontinuous improvement

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Read the full posting here
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. The SRE Strategy and Governance Lead drives consistent standards, best practices, and measurable improvements across Site Reliability Engineering. This role coordinates priorities, tracks commitments, and provides clear reporting to help teams improve service reliability and operational performance. Key Responsibilities Define and maintain SRE standards, governance practices, and operational guidelines. Partner with engineering and operations teams to adopt best practices and address gaps. Translate strategic goals into clear priorities, milestones, ownership, and measurable outcomes. Coordinate cross-team initiatives, track progress and dependencies, and escalate risks or delays. Establish KPIs and metrics covering reliability, service performance, incident response, and operational maturity. Develop dashboards and reporting that highlight trends, risks, progress, and areas for improvement. Lead regular performance reviews and ensure agreed actions are completed. Promote continuous improvement through lessons learned, consistent processes, and shared accountability. Skills and Experience Experience in technology governance, operational excellence, or SRE-related environments. Strong planning, coordination, prioritization, and follow-through skills. Ability to establish standards and influence adoption across teams. Experience defining KPIs, analyzing metrics, and producing clear leadership reporting. Strong communication skills, with the ability to turn technical information into actionable insights. Working knowledge of SRE principles, including service-level objectives, incident response, and continuous improvement. Compensation Range: The salary range for this position is between $200,000.00- $230,000.00 USD. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education. Bonus Eligibility: Bonus Eligible Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings for this role #LI-NO1 We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration. US applicants: Click here to view the EEOC " Know Your Rights " poster. Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com .

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