Skilled Trades Dispatcher (Weekend shift)

Skilled Trades Dispatcher (Weekend shift) ID 2026-13853 Category Dispatch Location : Location US-AZ-Tucson Position Type Regular Full-Time Min USD $20.00/Hr. Max USD $23.00/Hr. Bonus Monthly Bonuses Overview Parker & Sons TUCSON is currently seeking an WEEKEND Dispatcher to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our dispatchers are responsible for scheduling and dispatching home services repair, installation and maintenance technicians to specified customer locations for service and repair. Keeping you comfortable with expert heating, cooling, plumbing and electrical service Since 1974. Parker & Sons has been serving homeowners and businesses for over 50 years and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. Serving Maricopa, Pinal, and Gila Counties, Parker & Sons continues after all these years to maintain an A+ rating with the Better Business Bureau and even won the BBB Torch Award For Ethics (Twice!) Schedule: Monday & Friday – 7am – 5pm Saturday & Sunday – 7am – 6pm (Remote) Must have a Minimum 1 years of dispatching experience in HVAC, Electric , Plumbing, or a related trades industry, Candidates with no trades dispatch experience will not be considered. What's in it For Me? Starting rate of $22-$24/hr. with bonus and growth potential. Depending on experience. Schedule: Monday & Friday – 7am – 5pm/Saturday & Sunday – 7am – 6pm (Remote) Health, Vision and Dental plans for you and your family to choose from 401K Retirement Plan with company match Life Insurance, Short-Term and Long-Term Disability Special Program Options: FSA, EPA, Legal Services, and Identity Theft Continuous Training for your Professional Development Working in a dynamic, collaborative, and fun environment Coached and supported career growth Responsibilities What Will I Do? Schedule and monitor daily technician schedule Dispatch work orders to field technicians according to priority and location Receive and record completed work orders from the field technicians Contact customers to confirm next-day appointments Communicate with field personnel via Outlook Handle paperwork for assigned departments and technicians Maintain accurate technician database Coordinate parts scheduling Coordinate warranty installations with other divisions. Answer general questions regarding rebates, system operations, warranties, etc. from customers Qualifications Do I have What it Takes? High School Diploma or GED preferred Minimum 2 years of dispatching experience, in HVAC, Plumbing, or a related industry Basic computer proficiency, particularly with Microsoft applications Experience with Service Titan is a plus Must be able to work evenings and weekends Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office. #PASLI #LI-KW1 Options Apply for this job online Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Join our Talent Community! Not sure which opening is for you? No Worries! Easily submit your candidate profile here to learn about future opportunities. Application FAQs Software Powered by ICIMS www.icims.com