Social Service Assistant

Located in the heart of La Mesa, Community Care Center is a trusted 5-star rated facility dedicated to delivering exceptional, patient-centered care. With 115 beds and a strong focus on rehabilitation, we offer personalized therapy programs that help patients regain their independence in a warm, supportive environment. For healthcare professionals, we provide hands-on training, a collaborative team culture, and opportunities to grow your career while making a real difference in the lives of high-acuity patients. Join a facility where compassion and excellence go hand in hand. Position Overview: Under the supervision of the Social Service Director, the Social Service Assistant supports residents' physical, mental, and psychosocial well-being by assisting with their social service needs. Pay rate: $22-$25/hr Minimum Qualifications: * High school diploma or equivalent. * Basic knowledge of social service programs and community resources. * Strong communication and interpersonal skills. * Ability to maintain confidentiality and handle sensitive information appropriately. Preferred Qualifications: * Associate’s degree or higher in social work, psychology, human services, or a related field. * Experience working in a social service or community support role. * Familiarity with local social service agencies and healthcare systems in La Mesa, CA. * Proficiency in using case management software and Microsoft Office applications. Responsibilities: * Conduct initial client interviews to gather information and assess social service needs. * Assist clients in completing applications for social service programs and benefits. * Maintain detailed and confidential case records, documenting client interactions and service plans. * Collaborate with social workers, healthcare professionals, and community agencies to coordinate client care and follow-up services. * Monitor client progress and provide ongoing support to ensure successful access to services. * Participate in team meetings and training sessions to stay informed about available resources and best practices. Skills: The Social Service Assistant utilizes strong communication skills daily to effectively engage with clients, understand their needs, and provide clear guidance on available resources. Organizational skills are essential for managing multiple cases, maintaining accurate records, and coordinating with various agencies. Problem-solving abilities help in identifying barriers clients face and finding practical solutions to overcome them. Empathy and cultural sensitivity are critical in building trust and rapport with clients from diverse backgrounds. Additionally, proficiency with technology, including case management systems and office software, supports efficient documentation and information sharing among team members. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.