Solution Consultant (Remote)

RainFocus

United StatesRemote onlyFull time

Join the waitlist to apply Save this job

Invite-only right now: save jobs, track applications, build tailored resumesAlready have an account? Log in

Location: United States
Work style: Remote only
Job type: Full time
Posted: Oct 1; 19 days ago

Build resume Build cover letter Generate interview prep

Career path

See where this role leads

Jigup maps the next three moves from a job like this one, with the titles and the skills each step asks for.

Join the waitlist

About the company

RainFocus

Computer software · 201 to 500 employees

RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.

RainFocus on LinkedIn

What you'll do

Become an expert in RainFocus platform
Train client admins on the RainFocus tools and processes as necessary
Configure the RainFocus platform
Work with clients to identify business requirements and workflows
Facilitate holistic system design and architecture workshops
Identify platform configuration requirements
Identify and mitigate risks to achieve implementation success
Follow best practices for implementing RainFocus products
Consult with clients on new ideas and best practices
Document requirements, solution designs and testing plans
Provide regular updates on milestones and tasks to project managers
Provide project managers with level of effort estimates 
Communicate issues and risks to project managers and leadership
Leads solution project calls and demos with clients 
Balance priorities across multiple assignments
Thoroughly track tasks and complete all assignments on time
Contribute to implementation tools, processes and templates

What you need

Software implementation experience (2-7+ years for Solution Consultants; 7+ years for Sr. Solution Consultants).
SaaS solutions delivery through platform configuration, not custom development.
Experience implementing SaaS platforms for Enterprise level clients, including gathering and documenting complex requirements, configurations, and integrations.
Proven success in creating efficiencies through process design, including outlining and measuring adoption, both internal and client-facing.
Ability to think strategically to ensure solution supports business goals
Proven track record in delivering innovative and creative solutions
Ability to work independently, problem-solve, improvise
Perform consistently under pressure 
Superior communication skills, both written and verbal
Team players only
HTML, CSS, SQL, JSON optional but preferred
Must be able to travel domestically or internationally up to 20%

Key skills

Platform configurationRequirementsDesign and configure solutionsIndustry best practicesMentorTrain

Keywords for your resumePro

The words this employer's screening is likely to look for.

This job lists resume keywords

The terms this posting uses, pulled out so you can mirror them in your resume. Jigup Pro members see the list on the job board.

Join the waitlist

See full description on company page, apply now

Read the full posting here

RainFocus, one of the most innovative software companies, is in search of an exceptional Solution Consultant. About RainFocus RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting. About the Role As a team member of the RainFocus Client Success organization, the Solution Consultant (“SC”) is critical to driving post-sale client implementations at RainFocus. As a member of a team, the SC is responsible for working alongside Solution Architect to consult on platform configuration best practices, drive requirements, design and configure solutions and educate our clients on the implemented RainFocus toolset. We need collaborative, energetic team members who are capable of becoming experts in RainFocus products, industry best practices, and who work well within small, focused teams. Solution Consultants are thought leaders within the Client Success organization and often assume additional responsibilities to mentor, train and build the consulting skill set with their peers.