Specialist, Client Service Management
BNY
Invite-only right now: save jobs, track applications, build tailored resumesAlready have an account? Log in
- Location
- Atlanta, GA
- Job type
- Full time
- Posted
- Oct 20
- 2 days ago
Career path
See where this role leads
Jigup maps the next three moves from a job like this one, with the titles and the skills each step asks for.
About the company
BNY
Financial services · 10,001+ employees
What you'll do
- Provide day-to-day client support to resolve transaction and process-related issues, with guidance as needed.
- Maintain strong client relationships by researching and resolving inquiries efficiently and professionally.
- Respond to client questions by phone, email, and other channels regarding BNY products, services, and procedures.
- Support issue resolution by researching operational or client matters, routing items to the appropriate team when needed, and providing status updates on open issues and closures.
- Bachelor’s degree or equivalent combination of education and experience in a related field.
- 0-2 years of experience in an operational area and/or client services.
- Strong client service orientation with excellent communication and interpersonal skills.
- Proven ability to collaborate effectively with cross-functional teams.
- Detail-oriented with strong organizational and problem-solving skills.
What you need
- Bachelor’s degree or equivalent combination of education and experience in a related field
- 0-2 years of experience in an operational area and/or client services
- Strong client service orientation with excellent communication and interpersonal skills
- Ability to collaborate effectively with cross-functional teams
- Detail-oriented with strong organizational and problem-solving skills
Key skills
client service orientationcommunicationinterpersonal skillscross-functional teamsorganizational skillsproblem-solving skills
Keywords for your resumePro
The words this employer's screening is likely to look for.
This job lists resume keywords
The terms this posting uses, pulled out so you can mirror them in your resume. Jigup Pro members see the list on the job board.
See full description on company page, apply now
Read the full posting here
We’re seeking a future team member for the role of Specialist, Client Service Management to join our Wealth Management team. This role is located in Atlanta, GA.
In this role, you’ll make an impact in the following ways:
Provide day-to-day client support to resolve transaction and process-related issues, with guidance as needed.
Maintain strong client relationships by researching and resolving inquiries efficiently and professionally.
Respond to client questions by phone, email, and other channels regarding BNY products, services, and procedures.
Support issue resolution by researching operational or client matters, routing items to the appropriate team when needed, and providing status updates on open issues and closures.
To be successful in this role, we’re seeking the following:
Bachelor’s degree or equivalent combination of education and experience in a related field.
0-2 years of experience in an operational area and/or client services.
Strong client service orientation with excellent communication and interpersonal skills.
Proven ability to collaborate effectively with cross-functional teams.
Detail-oriented with strong organizational and problem-solving skills.