Specialty Treatment Coordinator

Platinum Dental Services Home OfficePlatinum Dental Services Home OfficePrescott, Arizona, United States
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Posted

10/13/2026

Employment

Full time

Range

$20 - $21/hr

Work style

On-site

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AI summary

Core responsibilities

The Specialty Treatment Coordinator guides patients through complex dental treatment plans and explains financial options to ensure case acceptance. They are also responsible for managing specialist schedules and verifying insurance benefits to maintain practice productivity.

Requirements overview

The ideal candidate possesses strong communication skills and the ability to build trust with patients regarding advanced dental procedures. A goal-driven mindset, high organizational skills, and the ability to effectively handle objections are required for this role.

Key skills

CommunicationRelationship-buildingTreatment planningFinancial counselingInsurance verificationSchedulingPatient educationAttention to detailOrganizationObjection handlingGoal-orientedCustomer service

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About Platinum Dental Services Home Office

Industry

Dentists

Employees

190

Type

Privately Held

Size

201-500 employees

“Platinum started as a patient reactivation service for dentists. It quickly evolved into a full Dental Support Organization supporting dentists on the administrative tasks of the dental office. With fully integrated-specialty services, owner dentists get the benefits of delivering full range dental services to their patients. Platinum-supported dentists scale their businesses using the latest technology and inter-disciplinary collaboration. With the patient at the center of dentists focus, patients get better outcomes.” Vince Dilley, Founder

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Job categories

HealthcareCustomer Service & SupportAdministrative

Description

Description Specialty Treatment Coordinator – Join Platinum Dental Services Why You’ll Love This Role Take your career to the next level by working alongside dental specialists and helping patients move forward with advanced care. What You’ll Get: $20–$21/hour + Monthly Bonuses Full Benefits Package – Medical, Dental, Vision 401(k) Retirement Plan Paid Time Off + 6 Paid Holidays Career Growth in a Specialty-Focused Environment About the Role We’re looking for a driven, patient-focused Specialty Treatment Coordinator who thrives in a fast-paced, goal-oriented environment. In this role, you’ll work closely with specialists (oral surgery, implants, endo, etc.) and play a key role in helping patients understand and move forward with more complex, high-value treatment. You will: Guide patients through specialty treatment plans with confidence Build trust and help patients feel comfortable with advanced procedures Coordinate schedules for specialists and keep the schedule productive Help patients maximize insurance and understand financial options Play a direct role in case acceptance and practice growth Requirements What Makes You a Great Fit Strong communication and relationship-building skills Confident discussing treatment plans and financial options Goal-driven and motivated by performance and bonuses Skilled at overcoming objections and finding patient-focused solutions Highly organized with strong attention to detail Positive attitude and coachable mindset Key Responsibilities Present and explain specialty treatment plans clearly Conduct patient follow-ups and schedule with specialists Verify and optimize insurance benefits Reduce outstanding balances through clear financial communication Deliver an exceptional, high-touch patient experience

Requirements

  • •Communication
  • •Relationship-building
  • •Treatment planning
  • •Financial counseling
  • •Insurance verification
  • •Scheduling
  • •Patient education
  • •Attention to detail
  • •Organization
  • •Objection handling
  • •Goal-oriented
  • •Customer service

Benefits

  • •Medical Insurance
  • •Dental Insurance
  • •Vision Insurance
  • •401(k) Retirement Plan
  • •Paid Time Off
  • •Paid Holidays
  • •Monthly Bonuses

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