Student Accounts Receivable Specialist (University)

Accounts Receivable Analyst Department: Business & Financial Services Reports To: Senior Finance Manager Location: Baptist Health Sciences University Position Summary The Accounts Receivable Analyst is responsible for the billing, analysis, customer service, and collection of student accounts, including University cashiering functions, accounting support, and any written and verbal correspondence with students, faculty, staff, and/or vendors intended to procure maximum cash to support operations of the University. This position is under the general supervision of the Senior Finance Manager, incumbent is responsible for 1 shift, 8 hours/day, 5 days/week. Incumbents are subject to hours beyond the normal workday. Maintain, reconcile, and collect student accounts receivable. Process student payments, refunds, deposits, and cashiering transactions. Monitor delinquent accounts and coordinate collection activities, including agency referrals. Communicate with students, parents, faculty, staff, vendors, and third-party payers regarding account balances and payment arrangements. Support registration and payment processes to maximize cash flow and account compliance. Prepare deposits, reconcile payment batches, and assist with general ledger entries and accounting documentation. Analyze account aging reports and resolve billing discrepancies. Assist with Title IV refunds, 1098-T reporting, and compliance with FERPA and institutional policies. Collaborate with Financial Aid and other departments to ensure timely account resolution. Recommend and implement process improvements to enhance Business Office operations and customer service. Minimum Qualifications Bachelor's degree in Accounting, Finance, Business Administration, or related field with at least 12 credit hours in Accounting. Two (2) years of accounts receivable, billing, collections, or related accounting experience. Knowledge of accounting principles, accounts receivable, cash handling, and collections. Strong analytical, organizational, customer service, and problem-solving skills. Excellent verbal and written communication skills. Proficiency in Microsoft Office, particularly Excel (sorting, filtering, formatting, and formulas). Preferred Qualifications Bachelor's degree in Accounting. Three (3)+ years of accounts receivable, billing, collections, and cash-handling experience. Higher education finance or student accounts experience. Experience with automated receivable systems and student information systems. Advanced Excel skills, including pivot tables and data analysis. Working Conditions Standard office environment. Occasional light lifting up to 30 pounds. May require work beyond normal business hours as needed.