Student Engagement Specialist

Risepoint

United StatesRemote onlyFull time

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Location: United States
Work style: Remote only
Job type: Full time
Posted: Nov 3; Today

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About the company

Risepoint

Higher education · 2 to 10 employees

Risepoint on LinkedIn

What you'll do

Execute recruitment measures via phone, email and SMS to aid in enrolling students
Provide a high-touch experience for students, encouraging their educational goals
Leverage technology platforms to manage and support student and partner relationships
Communicate clearly and collaborate with teammates and stakeholders
Ensure compliance with required training and regulatory guidelines
Perform in accordance with Risepoint Policies and Values

What you need

Bachelor’s or Commensurate Experience (preferred)
Higher Ed or recruitment experience (preferred)

Key skills

Customer ServiceTechnical SavvyCommunicationHigher Edrecruitment experience

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Read the full posting here

Risepoint is an education technology company that helps regional universities launch and grow online programs for modern learners. Risepoint supports more than 100 universities and colleges across five countries, with programs concentrated in high-demand fields including nursing, healthcare, teaching, business, technology, and public service. Our suite of products and services supports the full student journey and each university’s long-term goals. Together, we increase access to affordable education that delivers a strong return on investment for learners and meets employer and community needs. Learn more at risepoint.com. Student Outreach: o Execute recruitment measures, via the phone, email and SMS ensuring that targeted response timelines, compliance and quality guidelines are consistently met, to aid in enrolling students. o Provide a high-touch experience for students, encouraging the pursuit of their educational goals while ensuring alignment with company objectives and values. o Effectively utilize approved resources to ensure prompt and successful resolution of student concerns, demonstrating exceptional customer service. o Leverages multiple technology platforms to effectively manage and support student and partner relationships. o Communicates clearly and collaborates effectively with teammates and stakeholders as needed. Compliance and Governance: o Ensure compliance with all required training and regulatory guidelines. QUALIFICATIONS Bachelor’s or Commensurate Experience - Preferred 2+ Years or Minimum of 6-12 months as Associate Student Engagement Specialist, 2 + years of work experience in sales, customer service, teaching, healthcare. Higher Ed or recruitment experience preferred. Or a minimum of 6-12 months as an Associate Student Engagement Specialist. - Required Skills/Knowledge/Abilities Proficiency Level - Required Customer Service - Intermediate Technical Savvy - Intermediate Communication - Intermediate • Perform in accordance with Risepoint Policies and Values. • Perform other duties as assigned. Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.