Student Worker - Campus Experience Insider

About the company

Baylor University

Higher education · 2 to 10 employees

What you'll do

• Conduct secret-shopper evaluations of Dining and other Campus Services areas.
• Evaluate customer service, cleanliness, food quality, wait times, signage, atmosphere, and overall experience.
• Provide honest, constructive feedback, and recommendations.
• Recognize employees and experiences that provide exceptional service.
• Participate in student surveys, focus groups, advisory meetings, and special projects.
• Help identify opportunities to improve the student experience across Dining, Retail, Mail, Copy/Print, Catering, and other Campus Services areas.
• Complete brief reports and evaluations following assignments.
• Current Baylor freshman with a dining plan.
• Positive, curious, and observant.
• Comfortable sharing ideas and providing feedback.
• Strong communication and interpersonal skills.
• Reliable and able to work independently.
• Interested in making the Baylor student experience better. 

What you need

• Must be a Baylor freshman.

Key skills

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