Student Worker - Financial Aid
Blinn College
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- Location
- Brenham, United States
- Job type
- Full time
- Posted
- Oct 29
- 1 day ago
Career path
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About the company
Blinn College
Higher education · 1,001 to 5,000 employees
What you'll do
- Provide front-end customer service assistance to students
- Answer financial aid questions and respond to phone calls and emails
- Refer higher level financial aid questions to the appropriate full-time team member
- Organize and file documents
- Accept student financial aid documents and scan them or ensure they reach the appropriate team member
- Assist with office file room cleaning or reorganization, mail orders, or financial aid tasks
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Job Summary
Provide customer service to students for the financial aid, veteran services, and scholarships office. Responsible for various job duties performed within the financial aid office to ensure compliance with U.S. Department of Education and Blinn College's policies.
Principal Accountabilities
1. Provide front-end customer service assistance to students, including answering financial aid questions, responding to financial aid phone calls and emails, and referring higher level financial aid questions to the appropriate full-time team member.
2. Clerical duties, including the organization and filing of documents, accepting student financial aid documents and either scanning them in or ensuring they are received by the appropriate full-time team member.
3. Additional duties as assigned by the department, which may include the cleaning or reorganization of the office file room, receive mail orders, or assist full-time staff with various financial aid tasks.