ACE PARKING does more than take care of cars. We take care of people. When we say “Every Thank You Earned”, it means we do whatever it takes to assist you and your customers, day or night, at a moment’s notice. It isn’t just words. It’s our way of doing business.
Providing a full range of parking services, ACE manages every conceivable type of parking application including Office, Retail and Mixed-Use Projects, Hotel and Valet Services, Airport Parking and Shuttles, Stadium, Arena and Event Parking, Hospitals and Medical Centers.
Our client-driven approach to parking means that our people put a lot of time into gathering insight, conducting research and challenging convention in order to help our clients realize their full revenue potential. We believe that every parking operation is different and deserves a customized plan.
From our San Diego headquarters, to numerous regional offices across the country, ACE manages over 1,250 locations. These locations collectively service nearly 500,000 customers per day and control more than 175,000 off-street parking stalls. No matter what your venue or location, you can be sure ACE has the right combination of services to exceed your expectations.
Compensation Range: $20.50 - $21.50
Schedule: Monday - Friday 7:00am - 3:30pm
About Us:
One of the reasons why we are the nation’s leading parking management expert is
because we recognize that “people” are what makes our company successful. It is
this recognition that serves as the foundation and building block for our
continued growth and success. Having been in business for over 75+ years, we
understand what it means to earn “Every Thank You,” which is treating our
clients, partners, guests, and team members with utmost respect and courtesy. As
one of the largest privately held management companies, we have the experience,
passion, and the know-how to withstand the test of time and to disrupt the new
marketplace with exploding new technologies.
Culture:
We have a strong, distinctive culture – a culture that is heavily influenced by
a shared vision, style, and values. Our company values are the glue that binds
our business, clients, and team members. There are some common traits that
contribute to our unique culture. Clear values, caring, loyalty, humility, and a
deep commitment to community are just a few of them. These characteristics often
steer our decision-making and define the way we treat our customers, clients,
suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
As a supervisor, you will assist the management team in overseeing a team of
workers who perform a variety of tasks to keep our client’s facility in top
shape. You will perform various job responsibilities, including those embodied
by our company core values as follows.
Accountability
* Supervise parking attendants and ensure that all duties are completed
according to company standards.
* Assist with implementing work schedules and assignments.
* Oversee daily cash handling procedures and submit accurate reports of
collections.
* Hold team members accountable for their roles and responsibilities, providing
regular performance feedback and conducting performance evaluations.
* Promote a culture of professionalism, accountability, and exceptional
customer service among the team.
* Accountable for the cleanliness and appearance of the parking area.
* Contribute to the development and implementation of park policies and
procedures
Profitability
* Accountable for meeting or exceeding established performance targets.
* Order and maintain a supply of necessary materials and equipment.
Exceptional Service
* Ensure that all signage and markings are visible and clear for customers.
* Train and motivate staff to deliver excellent customer service, including
assisting with parking, handling customer issues, and maintaining a clean and
safe facility.
* Address customer inquiries and complaints in a prompt and professional
manner.
* Ensure that guests receive exceptional service and address any guest concerns
or complaints promptly and effectively.
* Inspect parks regularly to ensure they are clean, safe, and well-maintained.
* Continuously seek ways to improve service quality and efficiency.
Communication
* Regularly update upper management on operational challenges.
* Foster clear and open communication within the team and with other
departments.
* Provide training to workers on safety regulations, equipment usage, and job
duties.
Family
* Promote teamwork, inclusion, and respect among all staff.
About YOU:
* You'll have the opportunity to use your organizational and communication
skills to ensure your team consistently meets goals and provides excellent
service to visitors.
Your Qualifications:
* High school diploma or GED.
* 1 year of supervisory experience.
* Excellent communication and interpersonal abilities.
* Physical ability to lift heavy items (50 lbs).
What We Can Offer You for All Your Hard Work:
* Compensation Range: $20.50 - $21.50 per hour
* Medical, dental, vision, life insurance coverage for full-time, eligible
employees.
* Flexible Spending Accounts for full-time, eligible employees
* 401k
* Vacation/Sick for full-time and part-time employees
* Holiday for full-time and part-time employees
* Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All
qualified applicants will receive consideration for employment without regard to
race, color, religion, sex, disability, age, sexual orientation, gender
identity, national origin, veteran status, or genetic information. As part of
this commitment, Ace Parking will ensure that persons with disabilities are
provided reasonable accommodation. If reasonable accommodation is needed, please
email: Memberservices@aceparking.com describing the accommodation.
