System Administrator I

Location: Vancouver, WA or Spokane, WA Department: Information Systems Work Arrangement: Hybrid Employment Type: Full-Time Salary Range: $75,000 - $90,000 (DOE) The Role: The Odom Corporation is seeking a System Administrator I to join our Information Systems team. This position supports the day-to-day operation, security, and reliability of the Company's technology environment, including Microsoft 365, Azure, Windows Server, endpoint management, backup systems, and related infrastructure. Working closely with Information Systems team members, business users, vendors, and managed service providers, you will help ensure that employees across multiple locations have the technology tools and support they need to succeed. This is an excellent opportunity for an early-career IT professional to build hands-on experience across a broad technology environment while supporting a multi-state organization. If you enjoy problem-solving, learning new technologies, and helping others succeed, we'd love to hear from you. What You'll Do: Infrastructure & Cloud Operations Assist with administration and maintenance of Microsoft Azure, Windows Server, Active Directory, Microsoft Entra ID, and related infrastructure Support system upgrades, patching, and approved infrastructure changes Monitor system health and assist in resolving reliability and performance issues Help maintain secure and stable technology services across the organization Microsoft 365 & End-User Platforms Support Exchange Online, Teams, SharePoint, OneDrive, Intune-managed devices, and related technologies Troubleshoot access, authentication, permissions, and device-related issues Assist users with escalated technical support requests Support user, device, and account administration activities Backup, Recovery & Cybersecurity Monitor backup and recovery processes and assist in resolving exceptions Participate in restoration testing and disaster recovery activities Support patch management, vulnerability remediation, and security initiatives Help maintain compliance with Company security standards and controls Service Management & Documentation Document incidents, requests, changes, and resolutions using approved service-management practices Assist with troubleshooting and root-cause analysis activities Maintain technical documentation, inventories, knowledge articles, and procedures Communicate clearly with users and stakeholders regarding support activities Projects, Vendors & Site Support Participate in technology upgrades, implementations, and improvement initiatives Support warehouse, office, and operational technology projects as needed Assist with automation and process-improvement opportunities Contribute to a culture of continuous learning, collaboration, and operational excellence What We're Looking For: Required Qualifications Bachelor's degree in Computer Science, Information Systems, Cybersecurity, Computer Engineering, or a related field, or an equivalent combination of education, certifications, and relevant experience Experience supporting technology systems, devices, applications, or infrastructure in a business or educational environment Strong troubleshooting and analytical skills Strong written and verbal communication skills Ability to learn new technologies and work effectively in a collaborative team environment Preferred Qualifications Experience with Microsoft 365, Azure, Active Directory, Windows Server, Intune, or related technologies Experience supporting users in a multi-site environment Technical certifications such as Microsoft, ITIL, CompTIA Network+, or CompTIA Security+ Experience developing documentation, procedures, or automation solutions Why Join Odom? Competitive compensation and benefits package Professional development and training opportunities Career growth and advancement within Information Systems Exposure to a broad range of technologies and business operations Opportunity to support modernization and transformation initiatives Collaborative and supportive team environment Multi-state business experience Stable, family-owned company with more than 90 years of success Job Details: Salary range $75,000 - $90,000 (DOE) Up to 128 hours of Paid Time Off Annually to start (16 days) 9 Paid Holidays Medical, Dental, and Vision Benefits 401(k) with Employer match Work Environment Work is primarily performed in an office environment but may also occur in warehouses and other company locations Hybrid work arrangements may be available based on business requirements and Company policy The work environment is generally moderate in noise level but may vary by location Scheduled maintenance, after-hours support, and emergency response activities may occasionally be required Occasional travel of less than 10% may be required based on business needs Physical Demands Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Regularly required to sit, stand, walk, communicate verbally and in writing, and use standard office and technical equipment Must be able to review and analyze information on computer screens and printed materials May occasionally be required to handle or assist with computer or infrastructure equipment ABOUT THE ODOM CORPORATION The Odom Corporation is one of the largest and most respected beverage distributors in the Pacific Northwest and Hawaii. For more than 90 years, we have partnered with leading suppliers and retailers while investing in our employees, customers, and communities. STANDARD EMPLOYMENT PROVISIONS Reasonable Accommodation Reasonable accommodation will be provided to enable qualified individuals with disabilities to perform the essential functions of this position. Equal Employment Opportunity The Company is an Equal Opportunity Employer and is committed to creating an inclusive workplace. Employment decisions are made without regard to any status protected by applicable federal, state, or local law. Job Description Disclaimer This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Management reserves the right to modify, assign, or reassign duties, responsibilities, reporting relationships, and position requirements as business needs require.