System Support Technician

Summary Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Description Position Purpose: Works as part of a team to learn how to analyze production system problems and recommend workable solutions. Observe work sessions for installations and problem resolution. Position will require extensive training and will work under close supervision with assigned responsibilities. Location: This position is full-time (40 hours per week Monday-Friday) and fully onsite in Columbia, SC. This position operates within a fast paced, multi-platformed work environment which may require action and response 24X7 to support the technical business needs of the customer. This position is not eligible for sponsorship now or in the future. What You’ll Do : Learn to provide support for system performance concerns. Participate in work sessions and walkthroughs for implementation. Assist in system performance monitoring. Complete administrative tasks such as spreadsheets, logs, management tools checklists and maintaining quality/department documents. To Qualify For This Position, You’ll Need The Following : Required Education: Bachelor's in a job related field Degree Equivalency: Associates degree and 2 years of job-related work experience. OR 4 total years of job-related work experience. Required Skills and Abilities: Comprehends basic data storage techniques, database philosophy, database management, and simple programming techniques. Basic understanding of the requirements for maintaining production systems and the effect of program changes. Understands how to use structured techniques in new program development. Basic understanding of development, quality assurance, and integration methodologies. Good communication and interpersonal skills. Able to work well under pressure and as part of a team. Pays attention to detail. Required Software and Tools: Basic knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company. We Prefer That You Have The Following : Mainframe experience that includes JCL. Understanding of AFP print language (Advanced Function Presentation). Our comprehensive benefits package includes the following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment. Subsidized health plans, dental and vision coverage 401k retirement savings plan with company match Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations Education Assistance Service Recognition National discounts to movies, theaters, zoos, theme parks and more What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information . Some states have required notifications. Here's more information .