Talent Acquisition Specialist

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com http://OpenGov.com. JOB SUMMARY At OpenGov, exceptional hiring doesn’t happen by accident. It’s built on airtight coordination, smart systems, and a brand that makes people want to work here. The Talent Acquisition Specialist sits at the center of all three. You’ll keep our candidate experience running at a high level, own the operational infrastructure behind our recruiting function, and bring our employer brand to life externally. You’ll also support key TA programs and help drive AI adoption as a champion for the team. This is a role for someone who’s operationally sharp, creatively curious, and excited about building a modern recruiting function from the inside out. RESPONSIBILITIES Interview Coordination & Candidate Experience - Own end-to-end interview scheduling across all hiring stages (phone screens, panels, executive conversations, and final rounds), coordinating logistics with speed and care for the candidate experience - Serve as the primary point of contact for candidates through the interview and offer process, providing timely communication, setting clear expectations, and coordinating offer logistics (approval initiation, background checks, and pre-boarding handoffs to HR and IT) - Exercise independent judgment to resolve scheduling conflicts and last-minute changes, keeping the process moving with minimal disruption to candidates and hiring teams TA Systems & Programs - Own the accuracy and hygiene of Ashby, ensuring candidate records, requisition statuses, and pipeline data are consistently up to date and audit-ready - Support the administration and continuous improvement of TA tools, workflows, and standard operating procedures, identifying process gaps, contributing to improved rollouts, and keeping process documentation in Confluence current - Build and maintain recruiting reports and dashboards that surface pipeline metrics, time-to-fill, and coordination SLAs to inform recruiter and leadership decision-making - Support TA programs such as employee referrals and university recruiting, including referral bonus validation with HR Operations, career fair coordination, and outcome tracking Employer Brand - Create and publish employer brand content across LinkedIn, Glassdoor, and the OpenGov careers site, including employee spotlights, team stories, culture posts, and milestone moments - Conduct employee interviews and translate stories into authentic, compelling content that reflects what it’s genuinely like to work at OpenGov - Partner with Marketing to ensure TA content aligns with the broader brand voice and stays consistent across external channels - Monitor employer brand channels, tracking engagement, Glassdoor ratings, and candidate feedback, and surface insights to inform future content strategy - Support TA events, best places to work submissions, conference presence, and candidate-facing merchandise and swag AI Enablement - Champion AI adoption across the TA team, modeling effective use of AI-powered recruiting tools in day-to-day work - Help build and maintain TA resources, such as prompt guides, tool tutorials, and workflow templates, so recruiters can adopt AI tools confidently and consistently - Share feedback and ideas on new tools and use cases with TA leadership, and help track adoption and impact REQUIREMENTS AND PREFERRED EXPERIENCE Requirements - 2+ years of experience in talent acquisition coordination, recruiting operations, or a related HR/People function, with demonstrated growth in scope and ownership; or equivalent work experience - Hands-on experience with an ATS: managing candidate records, scheduling workflows, and maintaining data integrity - Proven ability to coordinate complex interview and event logistics across multiple time zones, stakeholders, and role types with high attention to detail and follow-through - Clear, confident written communication skills, including drafting external-facing content, candidate communications, and internal process documentation - Comfortable using AI-native tools to accelerate workflows and improve efficiency. - Strong organizational skills, with the ability to manage multiple workstreams simultaneously while handling confidential candidate, employee, and compensation information with discretion - Bachelor’s degree in HR, Communications, Business, or a related field, or equivalent work experience Preferred Experience - Experience with Ashby or a comparable modern ATS - Experience creating or contributing to employer brand content, such as social posts, employee spotlights, or careers-site copy - Experience building enablement resources (prompt libraries, how-to guides, training materials) or working with AI-powered recruiting tools such as scheduling automation, sourcing assistants, or interview intelligence platforms - Experience coordinating career fairs, campus recruiting events, or an employee referral program - Background in a high-growth SaaS or technology company, or interest in public sector, government technology, or mission-driven organizations Compensation: Atlanta, GA: $72,000 - $82,000 On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location. WHY OPENGOV? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started. A Team of Passionate, Driven People This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Benefits That Work for You Enjoy an award-winning workplace with the benefits to match, including: - Comprehensive healthcare options for individuals and families - Flexible vacation policy and paid company holidays - 401(k) with company match - Paid parental leave, wellness stipends, and HSA contributions - Professional development and growth opportunities - A collaborative office environment with weekly catered lunches.