The Team Success Specialist coordinates the onboarding process, including the distribution of equipment, uniforms, and company assets to new hires. They are also responsible for maintaining inventory, managing procurement, and ensuring company vehicles and equipment are properly maintained and tracked.
Requirements overview
Candidates should possess strong organizational, communication, and time-management skills with proficiency in Google Workspace and Microsoft Office. Experience in inventory management, office administration, or human resources is preferred, along with a valid driver's license.
Omni Home Services is the unified support and leadership team behind a growing group of home service brands rooted in Chattanooga and expanding toward the tri-state region. Our companies provide home inspections, pest control, radon services, roofing and exterior work, home staging, vacation rental management, and renovation and repair support. Each brand operates with its own identity and field expertise, while Omni provides the structure, systems, marketing, training, and guidance that helps everything run smoothly while staying client-focused.
Our goal is simple. We want homeowners, agents, and property professionals to feel protected, informed, and taken care of every step of the way. Buying, selling, maintaining, and improving a home can be stressful. Our companies exist to make it all easier. Clear information, fast responses, reliable service, and teams who genuinely care. A great experience starts long before the job itself, and that is where the bar starts for every brand we support!
Omni also partners with vendors, agents, builders, and local organizations to strengthen the service network that supports our community. We collaborate with companies that want to grow, improve their companies, or join a broader support structure without losing their local identity. Our shared model allows each brand to scale the right way while protecting the quality and trust that matters most.
We exist to build strong, healthy companies that take exceptional care of clients and create real opportunities for the people who work in them. As we expand across the tri-state area, we look for the right people that share our values, our drive, and our vision for what great service should feel like.
AdministrativeHuman ResourcesCustomer Service & SupportLogistics
Description
At Omni Home Services, we believe that great teams do their best work when they have the tools, resources, and support they need to succeed. The Team Success Specialist plays a critical role in creating that experience by ensuring employees are equipped, supported, and prepared from their first day through every stage of their employment.
This position serves as the central point of coordination for employee equipment, uniforms, supplies, company assets, and operational resources. The Team Success Specialist helps maintain a positive employee experience by proactively identifying needs, solving problems, and ensuring team members have what they need to perform their jobs effectively.
If you're highly organized, dependable, detail-oriented, and enjoy helping others succeed, this may be the perfect opportunity for you.
Roles & Responsibilities
New Hire Setup & Onboarding Support
Coordinate and prepare all resources required for new team members before their start date.
Ensure employees receive all assigned uniforms, equipment, and company assets.
Set up and distribute:
Company shirts, hats, and uniforms
Name tags and badges
Business cards
Computers, tablets, phones, and other devices
Tools, equipment, and field supplies
Company vehicles and vehicle-related materials
Company Branding & Vehicle Readiness
Coordinate vehicle branding, magnets, wraps, decals, and company signage.
Ensure company vehicles are properly equipped, branded, and ready for daily operations.
Maintain inventory of branding materials and coordinate replacements as needed.
Inventory & Supply Management
Maintain adequate stock levels of company supplies and operational materials.
Keep extra inventory on hand to support onboarding, replacements, and business growth.
Organize storage areas and maintain accurate inventory records.
Monitor inventory levels and proactively identify shortages before they impact operations.
Ordering & Procurement
Order uniforms, equipment, office supplies, marketing materials, and operational resources.
Coordinate purchases for team members across multiple departments and locations.
Research vendors and maintain cost-effective purchasing practices.
Ensure timely delivery of all requested items.
Equipment & Asset Management
Maintain accurate records of all company-owned assets and equipment.
Track assignment, movement, and return of:
Computers and technology
Phones and tablets
Field tools and equipment
Uniforms and branded apparel
Vehicles and vehicle accessories
Conduct regular audits to ensure accountability and accuracy.
Equipment Replacement & Maintenance
Coordinate replacement of broken, damaged, worn-out, or outdated equipment.
Ensure team members receive replacements quickly to minimize operational disruption.
Monitor equipment condition and proactively identify replacement needs.
Employee Support
Serve as a resource for employees who need tools, equipment, supplies, or company resources.
Respond promptly to requests and follow through until needs are met.
Work closely with leadership and department managers to anticipate team needs.
Help ensure every employee has what they need to perform their job successfully.
Offboarding & Asset Recovery
Coordinate collection of all company-owned property when team members separate from employment.
Recover uniforms, tools, technology, vehicles, access credentials, and other assigned assets.
Verify returned equipment and update asset tracking records.
Report missing or unreturned company property to leadership.
Qualifications
Required
Strong organizational and time-management skills.
Excellent attention to detail.
Ability to manage multiple projects and priorities simultaneously.
Strong communication and customer-service skills.
Proficiency with Google Workspace and Microsoft Office.
Ability to lift and move equipment, supplies, and inventory items as needed.
Valid driver's license and reliable transportation.
Preferred
Experience in inventory management, office administration, operations support, human resources, or employee onboarding.
Experience managing company assets and equipment tracking systems.
Experience supporting multi-location teams.
Success Traits
The ideal Team Success Specialist is:
Highly organized and process-oriented.
Dependable and responsive.
Detail-oriented and accountable.
Service-minded with a passion for helping others.
Proactive and solution-focused.
Able to anticipate needs before they become problems.
Someone teammates can consistently rely on.
Key Performance Indicators (KPIs)
New hire readiness and onboarding completion rates.
Inventory accuracy and accountability.
Timeliness of employee equipment fulfillment.
Supply availability and stock management.
Equipment recovery and asset tracking compliance.
Employee satisfaction with responsiveness and support.
Reduction in lost, damaged, or untracked company assets.
Why Join Omni Home Services?
Our people are our greatest asset. The Team Success Specialist plays a direct role in helping every employee succeed by ensuring they have the tools, equipment, supplies, and support needed to perform at their best. This role offers the opportunity to make a meaningful impact across multiple growing companies while helping build an exceptional employee experience and culture of support.