Technical Sales Engineer

Are you ready for a rewarding and challenging career in the steelmaking industry?　 Bring your metallurgical know how to a role where your insight truly shapes the future. As a Technical Sales Engineer, you’ll partner with customers to understand their challenges, recommend the best products, and provide solutions that make a measurable difference. About the Position : The Technical Sales Engineer is a key driver of growth and innovation within our steel melting operations. In this role, you’ll combine your technical expertise with hands on industry insight to help customers across a wide range of industries solve complex operational challenges. You’ll work closely with production and engineering teams to understand customer issues, develop tailored solutions, and prepare compelling technical proposals that showcase our capabilities. This position is ideal for someone who enjoys solving intricate operational problems, building strong customer relationships, and supporting the full lifecycle of equipment—from new system sales to aftermarket services including maintenance planning, component refurbishment, and on site field support. If you’re motivated by technical challenge, customer impact, and the energy of a heavy industrial environment, this role puts you at the center of it. About Ellwood Quality Steels: Family-owned business with long-range vision. The world leader in the production of high quality carbon, alloy, stainless and tool steel ingot. Unmatched commitment to our customers. Emphasis on flexibility, responsiveness, and problem solving. Continual investment in our people, process, and equipment. Highly trained workforce, state-of-the-art equipment and methodology. A manufacturing environment where excellence is an everyday occurrence. www.ellwoodqualitysteels.com Our focus at Ellwood Quality Steels is to create an　 environment of opportunity　 where you can 　grow your career.　 Our culture values diverse talents and the　 contributions of all employees . Our commitment includes　 competitive compensation , support for your　 professional growth , and a range of 　employee benefits 　that help to protect the health and welfare of our people. What You’ll Get : Competitive compensation with eligibility for Profit Sharing 401(k) retirement plan with an excellent Employer Match Excellent health care, dental and vision plans Company-paid Life, AD&D, and disability benefits What You’ll Do : Reviews inquiries, establishes pricing, and develops steel ingot or billet process plan Responsible for managing the sales for EQS and ENS, and supporting the sales of other Ellwood business units, as applicable and necessary. Maintains an up-to-date understanding of applicable steelmaking and downstream processes. Responsible for making credit decisions in conjunction with Finance on customers. Travel is required (local, national and international), typically 25-30% of the time to customers for sales calls or in response to technical service inquiries, as needed. Assists sales staff in technical inquiries, order planning, scheduling, and product disposition. Coordinates and oversees customer orders and deliveries. Responsible for tracking profitability of products and orders, as well as managing customer WIP and stock inventory levels. Identify, suggest, and implement improvement opportunities in the sales and customer service processes for EQS and ENS. Offers technical and operational expertise to customers. Responsible for coordinating the investigation to conclusion and resolution of customer claims in conjunction with Metallurgy. What You’ll Need :　 Bachelor Degree required or a commensurate level of experience; Metallurgy or Material Science Degree is preferred. Three (3) to five (5) years experience in sales/marketing function in steel producing market preferred. Commitment to safety Ability and willingness to travel, when necessary Valid driver's license Strong problem solving/analytical skills Must be able to work with types of people Good verbal and written communication skills Strong work ethic Willingness to learn EQS is an Equal Opportunity Employer/Affirmative Action Employer. Minorities/Females/ Protected Veterans/Individuals with Disabilities/sexual orientation/gender identity