Technician I, OSP Field Operations

Technician I, OSP Field Operations Location US-IL-Elk Grove Village ID 2026-1360 Category Customer Service/Support Position Type Full-Time Location Type Onsite WHY JOIN US? Build your career with Ezee Fiber, proudly recognized by PCMag as the Best Overall ISP in the U.S. for 2026. At Ezee Fiber, you'll do more than build a career; you'll help shape the future of connectivity. Every team member plays a vital role in delivering reliable, high-speed internet and exceptional customer experiences. Whether in the field, in the office, or behind the scenes, you'll be part of a collaborative team that values innovation, professional growth, and making a meaningful impact in the communities we serve. OUR VALUES At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration , we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve. JOB SUMMARY We are seeking a dedicated and skilled Technician, OSP Field Operations specialized in fiber optics to join our team. As a Technician, OSP Field Operations at Ezee Fiber, you’ll play a key role in building and maintaining our high-performance fiber optic network. This position is ideal for individuals with a background in FTTH installation and fiber construction/pulling/splicing, who are passionate about technology, enjoy working outdoors, and are eager to grow their technical skills in a fast-paced environment. ESSENTIAL FUNCTIONS • Trouble shoot, splice and testing of fiber optic cable. • Support maintenance and repair activities for fiber optic infrastructure. • Conduct basic site surveys and report findings to senior technicians or engineers. • Operate and maintain tools and equipment such as fusion splicers and OTDRs. • Follow safety protocols and industry standards during all field operations. • Document work performed, including installation details and service outcomes. • Respond to service calls and assist with emergency repairs as needed. • Collaborate with team members to ensure timely and high-quality service delivery. • Participate in training programs to develop technical competencies and stay current with industry trends. QUALIFICATIONS Education and Experience Requirements: High school diploma or equivalent; technical certifications in fiber optics are a plus. Minimum of six (6) months to two (2) years of experience or training in fiber splicing and troubleshooting. • Basic understanding of fiber optic systems and network infrastructure. • Strong attention to detail and willingness to learn. • Ability to work outdoors in various weather conditions and perform physical tasks. • Good communication skills and a team-oriented mindset. • Valid driver’s license and clean driving record. • Flexibility to work evenings, weekends, and holidays as needed. • Valid driver’s license and clean driving record. • Flexibility to work evenings, weekends, and holidays and on call as needed. CERTIFICATES, LICENSES, REGISTRATIONS Valid driver’s license PHYSICAL, FIELD, OR ENVIRONMENTAL REQUIREMENTS The field and environmental requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to work outdoors in various weather conditions, including extreme heat, cold, rain, or wind. Stand, walk, bend, stoop, and kneel for extended periods of time. Lift, carry, push, or pull objects weighing up to 20 pounds as needed. Tolerate exposure to noise, dust, fumes, and uneven or slippery surfaces. Wear required personal protective equipment (PPE) during all applicable tasks. TRAVEL REQUIREMENTS Standard daily travel to assigned territories is required for this position (up to 30% of the time within a 10-mile radius) TOTAL REWARDS • Competitive compensation package • Comprehensive medical, dental, and vision benefits • Employee Assistance Program (EAP) • 401(k) with company match • Paid time off and other generous benefit programs • Tuition reimbursement Applicants must be legally authorized to work in the United States and must not require current or future employment visa sponsorship. Options Apply Apply Submit a Referral Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Application FAQs Software Powered by ICIMS www.icims.com